Software Quality Engineer

SUMMARY

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP).

The Software Quality Engineer is responsible for improving and ensuring software quality, stability and release confidence by validating customer workflows, identifying risks, collaborating with Product and Engineering teams, and applying effective testing strategies across software applications.

This role plays a critical part in testing new features, performing exploratory testing, and ensuring that test coverage meets business and technical requirements. With a primary focus in manual testing, this role will also perform basic automation scripting for regression testing in order to improve efficiency where necessary.

Key Responsibilities:

• Manual Testing Execution:
  Perform functional, exploratory, regression, and user acceptance testing to validate software functionality.
• Test Case Design & Documentation:
  Develop effective validation approaches, reusable QA coverage, and documentation based on business requirements, technical requirements, and product risk.
• Bug Tracking & Reporting:
  Identify, document, and prioritize defects, providing detailed reports to developers to ensure timely fixes.
• End-to-End Testing:
  Validate end-to-end customer workflows, data integrity, integrations, business rules, and data flows across connected systems.
• Automation for Regression Coverage:
  Contribute to automation coverage by identifying opportunities where automation provides meaningful value and maintaining reliable automated tests that improve testing efficiency.
• Collaboration with Developers:
  Work closely with software engineers to reproduce issues and verify fixes.

Key Responsibilities:

• Work Closely with Product and Engineering Teams:
  Understand business requirements and acceptance criteria to create effective test cases.
• Improve Testing Strategies:
  Identify opportunities for improving manual testing efficiency and propose automation where beneficial.
• Maintain Testing Documentation:
  Keep detailed records of test cases, results, and defect reports.
• Support Release Readiness:
  Conduct final checks before production releases and participate in go/no-go decisions.
• Stay Updated on QA Best Practices:
  Learn and adopt new testing techniques and methodologies as needed.

REQUIRED-

• 3-5 years of experience in software testing.
• Strong ability to analyze requirements, identify quality risks, define effective validation approaches, and communicate findings.
• Experience using bug tracking and test management tools (JIRA, Test Rail, Zephyr, or similar).
• Experience validating APIs, integrations, data flows, and system interactions using appropriate testing tools.
• Experience contributing to automated testing solutions using frameworks such as Selenium, Cypress, Playwright, or similar technologies.

PREFERRED-

• Experience with SQL for database validation and data integrity testing.
• Familiarity with Agile methodologies and testing in an Agile/Scrum environment.
• Knowledge of performance testing concepts and tools (e.g., JMeter, k6).
• Some experience with version control tools like Git.

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: working with teams and across the organization with ease
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
• DISCIPLINED:
  Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

All employees, regardless of role or…