Bartender, Yoshoku - Waldorf Astoria

Job Details

Job Description - Bartender, Yoshoku - Waldorf Astoria New York (HOT0

CAL9)

Work Location: The Waldorf Astoria - New York, 301 Park Avenue, New York 10022

Shift: Various – must be available to work weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $32.1525 and is based on applicable and specialized experience and location.

Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.

What will I be doing?

• Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner. Anticipate guest needs and ensure that all interactions exceed expectations.
• Expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation. Customize drinks to suit guest preferences while adhering to portion control and quality standards.
• Ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages. Verify guest identification with discretion and professionalism.
• Accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system, ensuring a smooth and efficient transaction process while maintaining confidentiality and security of guest information.
• Maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools. Ensure the careful storage and proper rotation of products to preserve freshness and quality.
• Stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests. Offer pairings with food when appropriate and enhance the guest experience with knowledge and confidence.
• Manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements.
• Maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine for every shift. This includes proper sanitation of all glassware, tools, and surfaces to uphold the hotel's high hygiene standards.

What are we looking for?

We are looking for a Bartender who shares our passion for excellence and is committed to delivering a world-class experience for every guest, contributing to our goal of achieving Forbes 5-Star status. This role requires expertise in mixology, a deep understanding of Japanese beverages, and the ability to provide anticipatory service in a luxury setting. The ideal candidate will be knowledgeable about both traditional and contemporary cocktail techniques, and possess a genuine interest in Japanese spirits, such as sake, soju, and shochu.

You will engage with guests in a refined and professional manner, offering personalized service that aligns with our restaurant's luxury ethos.

• Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting.
• Strong knowledge of cocktail recipes, techniques, and presentation, with the ability to create and innovate classic and contemporary cocktails.
• In-depth knowledge of Japanese alcoholic beverages, including sake, soju, shochu, and other traditional spirits.
• Must possess a valid alcohol awareness certification (e.g., TIPS, Serv Safe Alcohol) and Food Handler Card prior to being offered the position.
• Strong customer service skills with the ability to engage with guests in a friendly and professional manner.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills and a team player mentality.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.

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