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Customer Experience Manager Chili
Job in
Rochester, Monroe County, New York, 14624, USA
Listed on 2026-02-28
Listing for:
Five Below
Full Time
position Listed on 2026-02-28
Job specializations:
-
Retail
Customer Service Rep
Job Description & How to Apply Below
Five Below - 3170 Chili Avenue - Responsibilities:
Ensures all crew members are Wowing the Customer through personal contact with customers;
Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience;
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager;
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards;
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times
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