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Retail Sales Manager: Customer Experience Leader
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-30
Listing for:
Michaels
Full Time
position Listed on 2026-07-30
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
Michaels in Rochester, NY is seeking a Store Leader to drive daily operations, uphold SOPs, and model exceptional Customer Experience while coaching teammates to deliver results. You will provide Manager-on-Duty coverage, lead loyalty and in-store programs, oversee events and omni‑channel services, and ensure safe, efficient shopping experiences.
The role requires 3+ years of retail leadership and offers opportunities to develop people, improve asset protection, and contribute to sales goals in
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