Student Employee (FWS​/Budget Eligible), Booksto

Student Employee (FWS/Budget Eligible), Bookstore
* Brighton & Downtown Campus

The student employee will assist the MCC Bookstore staff in the daily operations of the store, providing excellent customer service while supporting retail, inventory, and fulfillment functions.

This position may be funded through Federal Work Study (FWS) and/or departmental budgetary funds, depending on eligibility and departmental need. Federal Work Study applicants must be approved by the Financial Aid Office prior to employment consideration. If you are unsure of your FWS eligibility, please contact Financial Aid before applying. Applicants must include their M# in any correspondence with the Financial Aid Office.

• Greet and assist customers as they enter, browse, and exit the store
• Assist with merchandising products, creating displays, and monitoring inventory by stocking shelves and coolers
• Assist with receiving, pricing, and stocking incoming merchandise
• Pull textbooks from student booklists and assist students on the sales floor
• Pull and process web orders
• Provide additional assistance during special events and peak periods, including the first week of classes
• Remain knowledgeable about current sales and applicable discounts, and assist customers accordingly
• Perform general cleaning responsibilities and other duties as assigned
• Work as a team to provide an excellent customer experience
• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth, which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Required Qualifications:

• Ability to work effectively as part of a team in a customer-facing environment
• Strong interpersonal and communication skills
• Ability to maintain reliable and punctual attendance within a flexible schedule of 5-15 hours per week
• Must be currently enrolled as a student at Monroe Community College
• Must maintain satisfactory academic progress and be in good academic standing
• Federal Work Study eligibility is required for FWS‑funded positions (must be approved by the Financial Aid Office prior to hire)

Preferred Qualifications:

• Basic understanding of a retail environment
• Highly self‑motivated, disciplined, enthusiastic, detail‑oriented, and able to multitask
• Basic math, keyboarding, and data entry skills
• Prior customer service or work experience in a retail or campus setting
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

MCC provides equal access to the Boy Scouts and other designated youth groups.