Automotive Parts Counter Advisor

Position Summary

The Parts Advisor is responsible for supporting the Parts Department staff and operations. The primary objective is to ensure accurate and prompt processing of parts orders.

• Deliver parts to technicians in the shops as needed
• Pull parts from current inventory and restock inventory as needed
• Assist customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is educated on the full product line
• Handle on-line parts orders
• Order parts as needed and keep the Service Department and/or customers informed of arrival times or delays
• Assist with reconciling purchase orders with invoicing
• Conduct perpetual inventories by doing regular bin checks
• Participate in annual physical inventory
• Handle general maintenance and other department needs as requested or required
• Be friendly, professional and efficient with all customers, both on the phone and in person
• Should be able to lift 40 lbs
• Other duties as assigned

• Adhere to Company Policies and Procedures, including the dress code
• Perform duties as workload necessitates
• Maintain a positive and respectful attitude
• Communicate regularly with the supervisor about department issues verbally and/or in written form
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Consistently report to work on time prepared to perform duties of the position
• Strive for harmony and teamwork within the department and between other departments
• Communicate verbally and non-verbally clearly, concisely and with enthusiasm in all interactions
• Listen actively to understand others completely
• General housekeeping – maintaining a clean and efficient work area free of debris and clutter

• Ability to multi-task and prioritize workload
• High motivation, work ethic, and enthusiasm
• Professional appearance and attitude
• Must possess excellent verbal and written communication skills
• Some computer knowledge and/or experience
• Must be at least 18 years of age and eligible to work in the U.S.
• Must be able to pass a drug test

• Stand, walk, sit
• Use hands to handle parts, paperwork, use the phone, computer mouse and keyboard
• Bend, stretch, and reach with arms and legs
• Climb, balance, stoop, kneel, crouch
• Talk, hear, and smell
• Lift and move up to 40 pounds
• Vision requirements include closeness, distance, peripheral, depth perception and the ability to focus
• Use physical and manual dexterity
• Ability to sit for a long period of time in an office chair
• Use computers and office equipment as part of daily functions
• May be exposed to moderate noise

• Moderate noise and vibration
• Moderate exposure to fumes (e.g., exhaust fumes and paint)
• Moderate dust
• Moderate heat and/or cold
• Other hazardous and non-hazardous materials
• Use computers and office equipment as part of daily functions

• Tons of opportunity with a career path for advancement
• Full training and state-of-the-art technology
• Generous paid time off & holidays
• Medical insurance as low as $13/week, dental as low as $5/week and vision as low as $1/week
• $600 annual well-being benefit
• $500 employer-sponsored FSA benefit card
• 401(k) retirement plan (with profit sharing & employer match)
• Group life & disability insurances
• Employee referral program
• The chance to give back and work for a company active in the community
• Free tickets to Amerks & Red Wings games
• Annual employee appreciation dinner
• Discounts on cars, parts, service
• Updated state-of-the-art facilities

$45,000 - $60,000 earnings range, depending on level of experience (includes monthly commission plan)

Full time, 6:30am – 3:30pm, Monday – Saturday with a day off during the week (every other Saturday)

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Hoselton Auto Mall is an equal opportunity employer.