Seasonal Sales Associate
Listed on 2026-09-13
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Retail
Retail Sales, Retail Associate/ Customer Service
Seasonal Sales Associate
• Rochester, NY, United States
At Under Armour, we are committed to empowering those who strive for more. Our values serve as a roadmap for our teams and the qualities expected of every teammate. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further no matter your role.
Responsibilities- Offer great customer service, from a sincere greeting to an efficient checkout.
- Bring out the best in each customer by suggesting the right apparel and footwear.
- Share what they know and love about our products.
- Stock, straighten, and clean the store.
- Work both front and back of store as needed.
- Provide direct sales assistance to athletes to meet sales KPI targets set by the Retail Store Manager.
- Deliver omni‑channel requests in line with UA process and policy through digital experience Brand Image & Customer Experience.
- Model the UA service culture and customer expectations.
- Communicate brand messages according to UA Service Model when assisting athletes.
- Incorporate product knowledge into the selling process by participating in training.
- Maintain standards covering merchandise and floor sets.
- Comply with UA policies and procedures.
- Complete the operational and cash processes (manual or system) in line with training.
- Adhere to Under Armour's dress code and attendance policies.
- Fulfill the working hours as scheduled to Under Armour's attendance policy.
- Collaborate with teammates to achieve store goals.
- Be accountable for self‑development, while seizing growth opportunities to increase performance.
- At least 16 years old (or 18 years old in CA).
- Available to work a flexible schedule.
- Comfortable with or willing to learn technology such as computers, hand‑held and mobile devices.
- Ability to perform essential functions of the role.
- Previous work experience preferred (particularly in a customer‑facing role).
- Basic numeracy, literacy, listening, and communication skills.
- Fluency in the local language.
- Proficiency in using computers and other technology.
- Demonstrated collaborative skills and ability to work well within a team.
- Demonstrated ability to work in a fast‑paced and deadline‑oriented environment.
- 0-3 months working in a sports/apparel & footwear retail environment.
- Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends.
- Ability to handle or relocate products up to 25 lbs/12 kg.
- Able to move about for extended periods of time with short breaks to handle products.
- Ability to freely access all areas of the store; including the selling floor, stock and register area.
- Reasonable accommodations may be made to assist in performing the essential responsibilities.
- Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes.
- High‑energy and inclusive environment, working alongside people who aren't afraid of a challenge and appreciate the power of a team.
- Priority consideration to return for future seasonal hiring periods.
- Opportunities for regular part‑time and full‑time roles.
- Flexible work schedules available.
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status, and any other characteristic protected by applicable law.
Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
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