Strategic Account Manager - Government

We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe.

Strategic Account Manager – Government

In this role, you will be responsible for selling products and/or services to local, state and federal government agencies and providing high-quality customer service.

• Sell products and/or services to government agencies.
• Generate new customers within the assigned territory.
• Service and expand the business of the existing customer base.
• Present technology solutions to customers in professional environments.
• Conduct walkthroughs and develop scope‑of‑work documents based on potential installation projects with the assistance of the engineering team.
• Follow up on sales leads for new and existing customers in a timely and professional manner.
• Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team.
• Respond to requests for information, requests for quotes and requests for proposals.
• Work closely with Prime and Subcontractors to meet customer expectations.
• Negotiate terms of agreements with government agencies.
• Participate in the determination, organization, and selection of product mix based on customers’ needs.
• Identify and define the scope of work for the proposal process.
• Understand and interpret construction project specifications.
• Develop and maintain strong product and industry knowledge, recognizing local industry trends.
• Keep accurate pipelines via customer relationship management software.
• Negotiate with suppliers and vendors and determine pricing.
• Work with management to develop a competitive pricing structure.
• Work directly with customers on solution value propositions.
• Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts.
• Learn various technology solutions and demonstrate those solutions to customers.
• Attend job‑related training, as offered by the Company as well as self‑driven learning efforts.
• Perform other duties as assigned.

• Associate’s degree or equivalent relevant work experience.
• Minimum of 5 years of sales experience with government sales experience preferred.
• Familiarity with voice and data solutions, including wired and wireless IP communications, video systems, and mass notification solutions.
• Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery.
• Professional self‑starter who is reliable, flexible, proactive, resilient, organized, and punctual.
• Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
• Excellent written and verbal communication skills to effectively express ideas and information.
• Ability to thrive both independently and in a team environment.
• A high level of commitment to customer satisfaction.
• Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
• Ability to follow policies, processes and procedures.
• Effective use of Microsoft 365 suite of products.
• Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
• Maintain product and sales credentials and/or certifications.
• Maintain a clean driving record.

Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at  – Our Solutions – Managed Services to learn more about what we do.

Founded in 1965, we are a third‑generation family‑owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina.

In return for your commitment and valuable contributions…