Ticket Sales Account Executive

Ticket Sales Account Executive – Rochester, NY

The Ticket Sales Account Executive position is an opportunity to start a career as a Ticket Sales professional. The incumbent serves a large book of current Season Ticket Members, completing formal training and learning the pillars of success upon every Rochester Knight hawks team member. The role is the main service representative to a current book of Season Ticket Members while generating new business revenue with set goals for New Season Ticket sales, Partial Plans, Group Tickets, and Season Ticket Renewals.

• Generate revenue through season ticket sales, partial plans, and group sales via outbound sales campaigns for the Rochester Knight hawks.
• Actively contact past and potential customers, along with prospecting leads to generate ticket sales revenue of all offered packages.
• Handle inbound sales calls as a main contact for prospective clients for all ticket packages.
• Meet or exceed revenue goals for all ticket packages.
• Make a required minimum number of outbound sales calls and/or required length of customer talk time each day, along with set in‑arena and out‑of‑the‑office meetings with prospective leads.
• Document all customer interaction through CRM and process all sales through Ticketmaster Archtics.
• Be available for all game days and other special events as needed with a goal of revenue generation, group event planning, and other Ticket Sales responsibilities.

• Bachelor's degree required.
• Sales and/or service experience in a sports or hospitality industry a plus but not required.
• Proficient computer skills and experience with Microsoft Office.
• Knowledge of Ticketmaster Archtics a plus but not required.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Internally motivated and coachable individual with passion for learning skills to be a revenue generator in sports.
• Focused on growing a career in the sports industry.
• Possess a strong work ethic and excellent written and verbal communication skills.
• Must be highly motivated and positive with strong aspirations to be successful in a sales career.
• A growth mindset towards development.

$32,500 – $35,000 USD. Compensation is based on factors such as location, experience, skill set, performance, licensure and certification, and contractual requirements.

Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti‑discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.