Service Sales Representative

Overview

Sciens Building Solutions is seeking a Service Sales Representative for our fire‑life safety and security business. The role focuses on acquiring new opportunities through end‑user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory.

• Sell service and maintenance contracts, achieve orders/booking, and meet the annual quota assigned by the General Manager or Sales Manager.
• Create new market share by selling a broad range of services to new customers.
• Demonstrate strong prospecting skills and build customer relationships through consultative selling.
• Search for and qualify opportunities on an ongoing basis, following up with prospects in a timely manner.
• Conduct post‑contract acceptance follow‑up, ensuring commitments were met and affirming customer satisfaction.
• Perform needs assessments, develop sales proposals, estimates, and presentations.
• Provide accurate forecasts of activity and potential sales through the company’s CRM tool.
• Maintain in‑depth knowledge of the product/service line and customers’ requirements through training, networking, and research.
• Utilize approved marketing materials to present sales proposals and highlight the value proposition, positive features, and advantages over competition.
• Independently establish call plans and customer follow‑up strategies and tactics, consistently applying time and territory management techniques.
• Collaborate with systems sales, operations, finance, legal, and other resources to obtain sales.
• Develop and execute tactical sales strategies targeting end users, developers, and property managers.
• Prepare sales promotion campaigns for customers to promote service offerings to the commercial market.

• 2–5 years consistently meeting or exceeding quotas for selling service and maintenance contracts to end‑user customers.
• Consultative selling expertise.
• Consistent sales performance with the ability to grow business organically by providing solutions to a new client base.
• Effective communication skills and ability to present to broad audiences.
• Strong negotiation skills and competitive spirit.
• Bachelor’s degree preferred, though a combination of education and experience will also be considered.
• Fire alarm and security experience preferred.
• Strong process background with a clear understanding of best practices.

• Competitive salary (60k–80k annually) based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short‑term and long‑term disability coverage.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle allowance.
• Professional career development opportunities.
• Tuition reimbursement program.