Product Specialist

Job Details

Job Location:

Bob Johnson Mazda – Rochester, NY 14623
Position Type:
Full Time
Salary Range: $17.00 – $18.00 Hourly
Job Category:
Sales

We are seeking a motivated and customer-focused Automotive Product Specialist to join our team. The ideal candidate will assist customers throughout the vehicle purchasing process by providing product knowledge, answering questions, and delivering excellent customer service.

• Assist customers in selecting vehicles that best fit their needs and budget
• Demonstrate vehicle features, technology, and performance capabilities
• Maintain strong product knowledge of current and upcoming vehicle models
• Build positive relationships with customers to create a professional sales experience
• Complete and process sales-related paperwork accurately and efficiently
• Ensure proper handling and protection of sensitive customer and financial information
• Follow dealership policies, compliance standards, and confidentiality procedures
• Communicate effectively with management, finance departments, and service teams
• Maintain showroom appearance and vehicle presentation standards
• Meet individual and team sales goals

• Sales and customer service
• Product knowledge and presentation
• Attention to detail
• Time management
• Professional communication
• Data privacy and confidentiality awareness

This position offers an opportunity to grow within the automotive industry while developing sales, customer service, and product expertise.