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Enrollment Specialist: Government Programs & Groups

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Capital District Physicians Health Plan Inc
Full Time position
Listed on 2026-08-02
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Inside Sales
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: City of Rochester

CDPHP is seeking an Enrollment Specialist to support government program and employer group enrollment operations. The role focuses on prompt, accurate servicing of broker, member, and group inquiries received by phone, email, walk-ins, and on-site visits, with a version that includes regular phone contact.

The position requires collaboration with Enrollment Management, Sales, and Claims teams, ensuring timely enrollment processing, renewals, and accurate member movement while upholding privacy

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