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Client Engagement and Marketing Specialist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Northwestern Mutual
Full Time position
Listed on 2026-08-09
Job specializations:
  • Sales
    Appointment Setter/ Scheduler
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Client Engagement and Marketing Specialist

4 days ago - Be among the first 25 applicants

Direct message the job poster from Northwestern Mutual

Talent Acquisition Specialist@ Northwestern Mutual

About the Company

This is a full-time administrative and office operations support role with an emphasis on planning, insurance, and investment servicing/onboarding. The role specializes in operational support to ensure the maintenance of an efficient and organized financial practice supporting one financial advisor in a small, fast-paced office atmosphere.

About the Role Client Service/Relations:
  • Telephone clients, prospects, and centers of influence for appointments and reviews
  • Tracking review calls, term conversion calls, APB calls
  • Assemble materials for presentations for clients
  • Help maintain case open inventory list and client meeting follow-up tasks
  • Help maintain client management system and client review calls
  • Contacting clients on behalf of the financial advisor
Planning and Case Preparation:
  • Preparing review information
  • Acquiring information from clients to assist in creating & completing their plans
Support:
  • Calendar management and scheduling appointments
  • Phoning and emailing existing clients to schedule appointments
  • CRM management and data entry
  • Processing fact finders and creating/modifying planning
  • Scanning files and E-filing client documents
  • Marketing assistance through Linked In and social media platforms
  • Completing ad hoc requests and projects as needed
Qualifications

It is recommended that this position have the following qualifications:

  • Experience or educational background in marketing, recruiting, or business development
  • One to three years of professional work experience, preferably in sales, recruiting, or the financial services industry
  • Experience with prospecting; generating leads via phone or face-to-face interactions preferred
  • Strong personal network and/or community involvement to leverage from a recruiting perspective
  • Detail-oriented with above-average organizational and time management skills
  • Obtain Life, Accident, and Health License within 1 year of employment
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Administrative, Marketing, and Finance
Industries
  • Marketing Services and Financial Services

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