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Visual Communications Manager, Management Consulting

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: BDO USA, LLP
Full Time position
Listed on 2026-09-27
Job specializations:
  • Sales
    Marketing Communications
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Job Summary

The Visual Communications Manager, Management Consulting is responsible for delegating and executing visual communications work streams across a variety of consulting engagements to optimize client outcomes by utilizing strategic design thinking, unique design capabilities, clear communication, and delivery excellence. This role partners closely with consulting teams and client leaders to shape engagement deliverables, provide creative direction, and ensure high-quality, client-ready outputs that tell a story and unite teams toward the same vision.

The Visual Communications Manager drives quality standards, contributes to resource planning, identifies client opportunities, and applies visual communication strategies that strengthen consulting impact. This role may also support internal team learning and development while effectively delivering across multiple, concurrent engagements.

Job Duties
  • * Ideates and delivers on visual communications strategy and delivery for consulting engagements, ensuring alignment with client objectives and elevating engagement outcomes
  • * Partners with consulting teams and account leaders to shape deliverables and develop effective, compelling visuals that distill and simplify complex concepts
  • * Asks good questions. Thinks diagnostically, quickly analyzing scenarios to determine the most effective, creative solutions
  • * Listens carefully to identify opportunities where visual design elements can expand scope and add exponential client value
  • * Conceptualizes, designs, develops, and refines client-ready visual materials, presentations, and communication tools across multiple mediums including digital, print, client intranets/websites, and eLearnings
  • * Provides quality oversight, strategic guidance, and subject matter support for visual communications work within assigned engagements
  • * Manages multiple projects simultaneously, monitors priorities, and addresses risks, issues, and changes in scope in a timely manner
  • * Supports business development efforts through creation of proposal content and pitch materials, as well as identifying follow-on opportunities with existing clients
  • * Contributes to practice development through coaching, onboarding support, and participation in internal learning initiatives
  • * Collaborates with leadership on resource planning, staffing visibility, and utilization management across active and upcoming work
  • * Effectively presents design concepts and rationale to internal stakeholders and clients
  • * Other duties as required
Supervisory Responsibilities
  • * Mentors and trains Visual Communication Associates
  • * Manages delivery of the Visual Communication work streams and "hands-on" execution
  • * Effectively liaises with, delegates to, and guides the RISE design team to produce high-quality graphics that add value to visual communication workstream deliverables
Qualifications, Knowledge, Skills, and Abilities Education
  • * Bachelor's degree, required; focus in Graphic Design, Visual Communications, Multimedia Design, Communications Design, or Business, preferred
  • * Master's degree in Design Management, Communications, Organizational Development, or Business Administration, preferred
Experience
  • * Five (5) or more years of experience in graphic design, visual communications, consulting delivery, or strategic communications in an internal or external facing consultative role, required
  • * One (1) or more years of experience leading and managing complex client-facing projects, required
  • * Experience partnering with consulting teams, account leaders, or business stakeholders to develop strategic communication deliverables, required
  • * Experience supporting business development activities including proposals, statements of work, scoping, and pricing discussions, preferred
  • * Experience coaching, mentoring, or providing functional guidance to design or consulting professionals, preferred
  • * Experience integrating AI-enabled tools and workflows into client deliverables in a way that is aligned, accurate, ethical, and enhances clarity, efficiency, and client value, preferred
Software
  • * Adobe Creative Cloud including InDesign, Illustrator, and Photoshop, required
  • * Microsoft Office Suite including PowerPoint, Word, and Excel, required
  • * Project management and CRM platforms, preferred
  • * Experience with digital learning, video production, interface design, UI/UX tools, and platforms such as Figma, preferred
Language(s)
  • * N/A
Other Knowledge, Skills & Abilities
  • * Strong business acumen with the ability to connect visual…
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