Security Shift Lead

Objectives

• Protection of Company employee’s assets, brand, property, and information within the guidelines of company, facility and departmental policies and procedures, and local, state and federal law and regulations.
• Reducing risk and exposure to our business.
• Responsible for managing Reception, Proprietary and Contract Security personnel.

• Serve as the primary point of contact for shift operations, providing leadership, direction, and oversight for contract security personnel, console operators, and reception/administrative security support.
• Manage day-to-day security operations, including staffing schedules, post orders, vendor coordination, pay/invoice reconciliation, access control, CCTV, intrusion detection, and other physical security systems.
• Lead emergency preparedness and response activities, including acting as initial incident commander when needed and coordinating with internal teams, emergency response agencies, law enforcement, and other external partners.
• Oversee security investigations, including incident response, evidence gathering, interviews, documentation, confidentiality, customer follow-up, and reporting findings/recommendations to leadership, Legal, HR, or other appropriate stakeholders.
• Maintain compliance with applicable company policies, SOPs, training requirements, regulatory standards, and security-related programs, including ISO, OSHA, FDA, TSA/CCSP, C-TPAT, document control, and classified destruction requirements.
• Provide oversight of contract security personnel, including pre-screening, onboarding, training, performance expectations, progress reviews, feedback, and recognition.
• Conduct physical and information security audits, facility reviews, and risk assessments; recommend corrective actions, countermeasures, capital improvements, and policy updates to reduce risk and protect company assets.
• Coordinate security support for sensitive business matters, including employee reductions/terminations, workplace disruptions, media access, regulatory visits, special access programs, executive protection, and other high-risk situations.
• Prepare and deliver security awareness training, program briefings, and guidance to employees, supervisors, managers, and contractors.
• Support special projects and business initiatives outside the primary security function while ensuring all activities comply with applicable laws, regulations, and company obligations.

• Establish and manage shift operations
• Oversee Contract Security Force (9-Console Operators and 4-Line Officers)
• Shared on-call responsibilities 24X7 for all issues whether Security, Human Resources, Safety, Medical, Manufacturing or business related (illness, injury, vehicle accidents, security coverage matters, internal/external threats, disruption to business, TSA matters, surprise inspections, access problems, police support, visitors from abroad and local)
• Provide support for physical security practices and procedures

• Access Control Vendor
• Legal Department
• Human Resources Department
• Environmental Health and Safety
• Medical Department
• Facility Maintenance Department
• Facility Engineering Department
• Emergency Medical Services (Ambulance)
• Rochester Fire Department
• Public Relations Department (Corporate Communications)

• BS/BA Degree preferred, with concentrations in business, criminal Justice, accounting or computer technology, or equivalent experience.
• Active Shooter/Active Killer Awareness Training
• CPR/First Aid Certifications

• 2-5 years’ experience in Security Operations, Departmental Management, Loss Prevention, Military background or law enforcement and investigation’s role.
• Must have experience operating in multi-national environments
• Must have experience conducting subject interviews in adversarial settings and a demonstrated ability to deliver actionable results.
• Must have good verbal and written communication skills.

Location:

US - Rochester, NY (Plant)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

For U.S.…