Security Operations Center Specialist

Jobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities:
Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name:
Wegmans Food Markets

Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Rochester, NY
Address: 1500 Brooks Ave
Pay: $22.25 / hour
Job Posting: 11/17/2023
Job Posting End: 12/31/2023
Job :R0192616

EARN A BONUS UP TO $2,500! Hiring immediately!

At Wegmans our commitment is to provide incredible service, to which the foundation is ensuring our customers, employees and visitors feel safe and secure while on our grounds. As part of our Asset Protection team, in the role of Security Operations Center Specialist,you will be responsible for the coordination of situations that impact our business, monitoring alarms for critical systems through technology, and managing daily tasks/calls.

You are part of a team of professionals who provide clear, calm, and decisive direction while maintaining our high standards. You also make critical decisions on the spot to manage events with the greatest care and respect. If you are an individual who likes to work in a fast-paced environment with high expectations, diverse assignments and a collaborative team, this could be the role for you!

What will I do?

• Coordinate the response for a variety of people safety situations and events that impact our business
• Detect and communicate to key business areas regarding threats to the company and its employees, including extreme weather conditions, political instability, crime, terror, infrastructure failures, etc.
• Analyze critical event data to determine the cause and trends; recommend corrective action
• Think through situations, ask pertinent questions, solicit factual information, eliminate misinformation and ambiguity and solve problems on the fly
• Take the lead in time-sensitive and complex situations that require decisive action by providing clear, calm and concise direction
• Anticipate collateral issues in an event, taking the appropriate steps to mitigate those issues or notify others that can help
• Provide as-needed support for various security operations, crisis response and business continuity functions
• Prioritize incoming workload while maintaining a focus on people safety and security
• Build relationships with key vendors, store and facility maintenance teams to provide incredible customer service

Required Qualifications:

• 2 or more years of related work experience
• Ability to problem solve, make accurate/timely decisions, and multitask in a fast-paced environment
• System aptitude; ability to quickly learn and adapt to new computer-based applications
• Strong written, verbal communication and listening skills including experience clarifying information in a friendly manner while maintaining composure in stressful situations

Preferred Qualifications:

• Experience handling complex, time-sensitive situations
• Bachelor’s degree in related field

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations…