Appliance & Refrigeration Repair Tech; Glens Falls, NY

Appliance and Refrigeration Repair Technician

We are looking for a self‑motivated, customer‑focused individual with strong mechanical skills and a passion for problem solving. As an Appliances Technician for Sears Home Services, you’ll diagnose and repair a variety of household appliances, keep both vehicle and tools organized, and provide excellent service to homeowners across the region.

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

• Great hourly rates – $18 – $30 / hour base rate, depending on experience, certification and location.
• Benefits – Comprehensive medical, dental, and vision benefits, plus an employer‑paid health care subsidy for dependent tiers under the Transform Health and Welfare Plan (up to $4,000 annually).
• 401(k) match – 100% match on the first 3% of salary.
• More ways to earn – Performance bonuses & sales incentives available throughout the year.
• Year‑round work – Large scale operations keep technicians busy all year.
• Expert training – Best‑in‑class training program at the Sears Technical Institute.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Multiple paths to advance and cross‑train; average tenure >12 years.
• Tools provided – Company vehicle, uniforms, specialty tools, mobile phone, and industry‑leading app to reduce paperwork and provide on‑site support.

• Drive to multiple customer homes daily to diagnose and repair a variety of home appliances with high quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver excellent customer experience that exceeds expectations consistently.
• Provide customers with value‑added solutions that help make their home clean, comfortable, and protected.
• Keep company truck well‑maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or equivalent.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Can follow directions and processes for quality workmanship.
• Can use a smartphone, including part ordering.
• Successfully pass a background & drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100 %.
• Availability for variable and flexible hours, including required overtime.
• Ability to read, understand, and apply technical written text to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently 50 lbs; occasionally 100 lbs).
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.
• Ability to drive an automatic‑transmission vehicle.

Years of

Experience:

1 – 2 years.
Travel Requirements:
Road Warrior (75 % or more).
Country:
United States.
City:
Glens Falls (Work‑In City).
State: NY.
Postal Code: 12804.
Business:
Sears Home Services – In Home.
Job Function:
Repair/Installation.
Employment Category:
Regular, Full‑time.
Location City:
Rochester.

Equal Opportunity Employer / Disability / Veteran.