Overhead Crane & Hoist Service Technician; NY Area

CRANE & HOIST SERVICE TECHNICIAN – ALBANY, ROCHESTER, or SYRACUSE, NY

Field-based technician role covering Albany, Rochester, and Syracuse area with regional travel. Candidates must be based within or near these New York areas and comfortable supporting customer sites throughout the region.

Competitive hourly rate up to $45/hour+ based on experience, skills, location, and credentials. Top-performing technicians earn more through overtime, travel pay, premium site incentives, and specialized project work.

This is a field-based service role—you’ll spend most of your time traveling to customer sites, diagnosing problems, performing repairs, and being accountable for getting equipment safely back into operation with minimal supervision. Successful technicians are self-directed, safety-focused, mechanically capable, and comfortable operating independently in industrial environments where uptime and customer responsiveness matter.

You’ll do well here if you:

• Take ownership of field work and solve problems without being told what to do
• Are comfortable working independently in customer environments
• Communicate clearly and professionally with customers and internal teams

This role may not be a fit if you:

• Prefer working in a shop or controlled environment
• Need constant direction or supervision
• Struggle with travel, on-call responsibilities, or customer-facing work

• Learn ACECO service standards, safety expectations, and documentation processes
• Independently complete inspections, maintenance, and basic repairs
• Build trust with customers through professionalism and technical competence
• Accurately document service work and communicate findings
• Begin handling more complex troubleshooting scenarios independently

• Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs
• Service electric overhead cranes and hoists (mechanical and electrical systems)
• Troubleshoot and repair 480 VAC / 3-phase electrical systems
• Perform work independently while adhering to all safety and quality standards

• Communicate clearly with customers, supervisors, and internal teams
• Represent ACECO professionally at all job sites
• Provide clear updates and recommendations based on equipment condition

• Complete accurate service reports and documentation
• Track work performed, findings, and follow-up needs
• Maintain accountability for service quality and reporting accuracy

• Participate in on-call rotation
• Travel locally, regionally, and/or nationally as required
• Support urgent customer needs when necessary

• High school diploma or GED required
• Technical or trade certifications preferred

• 3-5+ years of hands-on experience servicing electric overhead cranes and hoists strongly preferred
• Strong field service experience in industrial environments

• Strong electrical troubleshooting skills (480 VAC / 3-phase systems)
• Solid mechanical troubleshooting and repair capability
• Strong understanding of OSHA safety standards, lockout/tagout, and fall protection

• Ability to work independently with minimal supervision
• Strong customer-facing communication skills
• High attention to detail and follow-through
• Reliable, accountable, and self-directed
• Alignment with ACECO values:
  Work Hard, Have Fun, and Do the Right Thing

• Authorization to work in the United States without current or future employer sponsorship
• Ability to verify identity and employment authorization (Form I-9)
• Eligibility to access export-controlled information where applicable
• Willingness to undergo a background check in accordance with applicable laws
• Willingness to undergo a pre-employment drug screen and randomized drug testing during employment
• Ability to meet the posted work schedule and travel requirements
• Ability to maintain reliable attendance and punctuality
• Willingness to follow all company safety policies and procedures
• Willingness to wear appropriate PPE when required
• Willingness to…