Service Technician

Mad River, 7477 Shady Water Lane, Dayton, Ohio, United States of America

We are seeking a Service Technician for our 302‑unit community in Rochester, NY. The role supports daily maintenance operations and partners with the onsite Service Manager to deliver top‑level service to residents.

• Troubleshoot and complete service requests across plumbing, HVAC, electrical, appliance, and general maintenance repairs.
• Perform preventive maintenance and support day‑to‑day property upkeep.
• Maintain interior and exterior areas according to company standards and applicable laws.
• Respond promptly to maintenance service tickets.
• Communicate clearly and professionally with residents and office staff regarding repairs and updates.
• Assist in maintaining a clean, safe, and well‑maintained community environment.

• Base pay: $19.00 – $22.00 per hour.
• Up to 50% rent discount.
• Property‑staff shared renewal commissions.
• On‑call appreciation: $15 per day for holding the on‑call phone.
• Medical, dental, and vision benefits.
• 401(k) retirement plan with company match.
• Generous paid time off, including 10 holidays per year and sick leave.
• Weekday schedule: 8:00 AM – 5:00 PM (Monday‑Friday).
• Paid rotating on‑call participation required (2 weeks on / 2 weeks off).
• Must be available for emergency events as needed.

• Active, valid driver’s license and personal vehicle.
• Basic maintenance and troubleshooting knowledge required.
• Prior apartment maintenance or related industry experience preferable.
• Plumbing and HVAC experience strongly preferred.
• HVAC/EPA/CFC certification preferred.
• One year of related experience or equivalent combination of education and experience.
• Strong work ethic, reliability, and ability to work collaboratively as part of a maintenance team.

Applicants must be dependable, hands‑on, and motivated to deliver excellent service while maintaining quality apartment homes for residents.