Field Cable Service Technician Job Rochester area,City of Rochester New York USA,Trades / Skilled Labor

Location: City of Rochester

**$1,500.00 SIGN ON BONUS FOR EXPERIENCE**

Location: Field-based / Local Service Area

Job Type: Full-Time

Pay: $39,359 – $92,067 per year

Weekly Pay Available - Ability to earn $1,000+ per week

Build Your Career with Next Solutions

Next Solutions is a rapidly growing telecommunications and in-home services company partnering with many of the nation’s leading internet, cable, and smart home service providers.

Our technicians are responsible for delivering high-quality installation, troubleshooting, and customer service directly in customers’ homes.

Due to continued company growth and expansion into new markets, we are hiring Cable Technicians, Broadband Technicians, Internet Installers, and Field Service Technicians who want to build a career in the telecommunications industry.

If you enjoy working independently, solving technical problems, interacting with customers, and working with technology, this is an excellent opportunity to join a company that values skill development, advancement, and technician success.

Experienced technicians are eligible for a $1,500 sign-on bonus.

Benefits offered:

Health Savings Account
Life Insurance & Supplemental Insurance
Paid Time Off (PTO)
Employee Assistance Program (EAP)
Employee Discounts Program
Company owned vehicle (for qualified candidates only)
Paid training and onboarding
On-the-job technical training
Travel opportunities with additional incentive pay

Summary:

As a Cable Technician / Field Service Technician, you will install, maintain, and troubleshoot residential telecommunications services including TV, high-speed internet, and smart home systems.

What you'll do:

Install and activate cable television, broadband internet, and phone services
Perform new service installations, reconnects, upgrades, and service transfers
Troubleshoot service interruptions and diagnose connectivity issues
Install and configure modems, routers, converters, and cable boxes
Run and secure interior and exterior wiring
Relocate and install cable outlets and network connections
Educate customers on equipment operation and service features
Ensure proper signal levels and service quality
Follow company safety standards and installation procedures
Complete assigned service work orders and installation requests
Provide exceptional customer service during every installation visit

Experience operating the following equipment is highly valued:

Signal testing equipment
Modems and routers
Cable converters and receivers
Network wiring tools
Smart home connectivity devices

What we are looking for:

Previous experience installing satellite TV, broadband internet, or telecom systems preferred
High School Diploma / GED preferred
Experience in telecommunications, cable installation, internet installation, or technical field service preferred
Sales or customer service experience a plus
Comfortable working outdoors and in customers’ homes
Ability to lift and carry up to 80 pounds regularly
Ability to work 5–6 days per week including evenings and weekends
Valid driver's license

Work hours & location requirements:

This is a field-based role requiring full-time travel to customer locations, within a 100-mile service area around Rochester, NY
The typical schedule is 40-50 hours per week, including weekends as needed.

Work authorization requirements:

Applicants must be legally authorized to work in the United States at the time of application.
We are unable to sponsor or take over sponsorship of a U.S. Employment visa (e.g. H-1B) for this position.

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