Operations & Maintenance (O&M) Technician

Join One Of Rochester's Top Workplaces!

We would love to welcome you to the team!

Our Mission:

Loyal to People. Loyal to Planet.

Green Spark Solar creates fiercely local, cost-effective, clean energy options in the Greater Rochester Community. We feel a huge responsibility to succeed  a B Corporation, success is directly tied to honoring our triple bottom line of commitments to people (our employees and their families, our Customers and residents of the communities where we do business), planet (our local and the broader global environment) and profits (providing capital to grow, revenue to share among our employees, and a return to our investors).

This is important work, and we have fun doing it.

Believe in People
- Keep it Real
- Find Joy
- Be a Leader
- Work Together

Green Spark Solar is seeking an experienced Operations & Maintenance (O&M) Technician to join our team! In this advanced field-based role, you'll be responsible for monitoring, troubleshooting, maintaining, and repairing residential and commercial renewable energy systems to ensure they operate safely and efficiently. This is a hands-on position that requires working in a variety of environmental conditions and is not a desk job.

You'll diagnose and resolve technical issues both independently and collaboratively while delivering exceptional customer service during onsite interactions. Working closely with fellow field technicians and internal teams, you'll help maximize system performance while upholding Green Spark's commitment to safety, quality, and operational excellence.

Essential Job Functions &

Key Responsibilities:

• Pre-Maintenance Preparation:
  Prepare for upcoming visits in the days prior by researching the case notes, adding pertinent data from customer build files, and obtaining necessary parts and supplies from warehouse stock.
• On-Site Maintenance & Repair :
  Perform maintenance, service, troubleshooting, and repair of solar photovoltaic systems and ancillary equipment (e.g., batteries, monitoring systems, EV chargers).
• Record Keeping :
  Update internal service records, time logs, and gather information for warranty claims. Keep accurate and detailed records of site visits.
• Customer Communication :
  Clearly communicate issues and resolutions to customers, office staff, and the operations team.
• Safety & Equipment Management :
  Adhere to safety policies, maintain tools, meters, truck stock, and spare parts inventory.
• Training & Reporting :
  Attend training sessions and create reports on system operability and major issues.
• PV Installation:
  During periods where there is no maintenance to perform:
• Install photovoltaic (PV) systems to include ballasted systems on flat roofs, pitched roofs and ground mounted systems. Work will include roof penetrations, mounting of racking systems, panels onto racking, inverter(s) and conduit between solar arrays and inverter(s), wire management, occasional trench work
• At all times, ensure personal, crew, and job site safety in accordance with Company and OSHA safety standards;
• General construction tasks, and operation of hand, and power tools, with occasional heavy machinery;
• Heavy lifting of modules, ballasts, and installation material to the location of the installation, typically via the use of ladders, cranes or lifts;
• Install to system design specifications that meet the highest quality standards, and in accordance with all applicable codes and standards;
• Support tool management and proper maintenance of personal and company tools and install vehicles;
• Practice the company core values in all daily activities;
• Follow daily instruction of your Crew Lead and Project Managers.

Education &

Qualifications:

• Education:
  
  High school diploma, GED, technical/trade school training, or equivalent combination of education and experience preferred.
• Experience:
  
  Two (2) or more years of experience in photovoltaic (PV) maintenance, including PV DC systems, AC medium-voltage systems, and network communications.
• Technical
  
  Skills:
  
  Experience with SCADA, DAS, UPS systems, and electrical testing equipment such as thermal imaging cameras, IV curve tracers, and megohm (megger) testers.
• Knowledge:
  Working knowledge of the National Electrical Code (NEC), industry design and construction practices, and the ability to read and interpret electrical drawings, diagrams, and schematics.
• Software:
  Proficiency with Microsoft Office and Google Workspace.
• Certifications:
  
  Valid driver's license required. OSHA 10-Hour Construction and NFPA 70E certifications are preferred but may be obtained after hire.
• Professional
  
  Skills:
  
  Strong troubleshooting, problem-solving, communication, and customer service skills with the ability to work independently and collaboratively.

Work Environment, Physical Requirements & Travel

• Perform work indoors and outdoors in a variety of weather and environmental conditions, including commercial facilities, residential rooftops, elevated work areas, and uneven terrain.
• Ability to stand, walk, bend, kneel, climb ladders, and work at heights for…