Lead Low Voltage Technician

Douglas Electric Co., Inc. is a full-service electrical contractor that has provided commercial and industrial electrical services throughout Rochester, New York, the Southern Tier, Twin Tiers, and Northern Pennsylvania since 1988. Headquartered in Rochester with an additional office in Hornell, NY, the company specializes in Design-Build Electrical Services, Motor and Control Systems, Site Power and Lighting, Fire Alarm Systems, Access Control, CCTV, and Security Solutions.

Douglas Electric Co., Inc. has built a reputation for delivering high-quality electrical construction and service solutions while maintaining a strong commitment to safety, customer satisfaction, and technical excellence. The company offers a professional work environment, opportunities for career growth, and the opportunity to contribute to diverse and challenging projects throughout the region.

The Lead Low Voltage Technician is a full-time, on-site position based in Rochester, New York. This role serves as a senior field resource supporting both installation and service operations for commercial low voltage systems. Responsibilities include installing, programming, testing, troubleshooting, and maintaining CCTV, access control, fire alarm, intercom, and structured cabling systems, while providing technical leadership and support across multiple projects and service assignments.

The Lead Low Voltage Technician will read and interpret blueprints, specifications, wiring diagrams, and system schematics; troubleshoot system, equipment, and network-related issues; perform system commissioning and customer training; and coordinate with project managers, field personnel, and customers to ensure successful project execution. The ideal candidate possesses strong technical knowledge of low voltage systems, excellent troubleshooting abilities, and a commitment to delivering high-quality workmanship and customer service.

• Minimum of five years of experience installing and servicing low voltage systems.
• Experience leading crews, mentoring technicians, or serving as a senior field resource.
• Experience with CCTV, access control, structured cabling, and electronic security systems.
• Experience with Turing and Hanwha camera systems preferred.
• Experience with Prodata Key (PDK) access control systems preferred.
• Experience with Fire-Lite fire alarm systems, Mircom systems, and AiPhone intercom systems preferred.
• Strong troubleshooting and diagnostic skills across low voltage and IP-based systems.
• Working knowledge of networking principles and network-connected devices.
• Ability to read and interpret blueprints, wiring diagrams, and system schematics.
• Strong communication, leadership, organizational, and customer service skills.

Position: Full-Time

Compensation: $30 - $35 per hour, based on experience

Benefits: 401(k) with Company Matching, Health Insurance, Health Savings Account (HSA), Paid Time Off, Tuition Reimbursement, Paid Holidays, and Professional Development Opportunities.

Douglas Electric Co., Inc. offers a competitive compensation and benefits package designed to support the health, well-being, and professional growth of our employees.