Care Coordinator II - Monroe Region - Reinvesting in Youth; RIY

Care Coordinator II - Monroe Region - Reinvesting in Youth (RIY) Job Description

Job Summary

The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System.

This will be a full-time (40 hours) position. The schedule is primarily Monday-Friday, 10:00am-6:00pm, but flexibility for some evening and weekend hours is required based on client need. This will be a primarily mobile role based out of our 1 Mustard St office in Rochester, NY. Note that mileage in a personal vehicle is eligible for a generous reimbursement.

Essential Job functions

• Deliver coordinated care to meet the needs of youth and their families to prevent, reduce or eliminate involvement in the Juvenile Justice System.
• Assess child/youth/family's needs and strengths while continuing to support development of the individual service plan in collaboration with the child/youth/family and multi-disciplinary team (e.g. with the Community Asset Navigator, Family Peer Advocate, community partners, and etc.).
• Provide psycho educational training for children/youth/families and groups in a variety of settings based on needs of children/youth/families and groups.
• Implement strength-based service plan for each client including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
• Assess and support children/youth/families to achieve positive and successful outcomes and routinely successfully uses problem-solving skills with self and others utilizing experience, education, age-specific knowledge and cultural competence in order to.
• Develop, maintain and update all required documentation in a timely manner while utilizing effective written and oral communication.
• Provide or arrange for transportation of children/youth/families to and from medical, behavioral health, or other treatment related appointments as needed.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• High school diploma or GED required.
• Minimum 1 year of experience in related field required.

SPECIAL REQUIREMENTS

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Uphold the highest standards for ethical and professional conduct at all times
• Knowledge of all federal, state, and local statutes, regulatory agency standards and Hillside policies.
• Knowledge of community resources that support youth at risk of entering the juvenile justice system
• Ability to engage in a culturally competent way
• Ability to de-escalate and manage crisis situations both in-person and by phone
• Ability to deliver psycho educational training
• Ability to advocate for families and youth in a variety of settings

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work a variable scheduling including evenings and weekends
• The following daily physical demands are required:
  • Sitting (up to 6 hours)
  • Occasional standing (up to 2 hour)
  • Occasional walking (up to 2.5 hours)
  • Driving (several times a week up to 6 hours)
  • Continuous balancing (up to 8 hours)
  • Occasional balancing, bending, stooping, climbing,…