Public Safety Officer

Make a difference in a family's life!

Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Public Safety Officer

JOB DUTIES AND RESPONSIBILITIES

Conduct monitoring activities for Residential Reentry Center residents and former residents on home confinement
Ensure the protection and safety of residents, staff and site
Maintain resident confidentiality at all times and keep records in accordance with regulatory agencies and VOAs guidelines
Monitor internal and external activities of the facility and program
Help residents understand and follow policies and program rules
Complete check-in and check-out processes for residents entering or leaving the facility
Conduct security checks, breathalyzers and urine screens as required
Answer agency phones
Report any issues or concerns to supervisor in accordance with divisional guidelines
Model agency values and core expectations
Complete standard reports, paperwork and data entry as requested or required
Other duties as directed

EXPERIENCE AND EDUCATION QUALIFICATIONS

Ability to learn and apply interpersonal and crisis management skills
Ability to learn and implement safe evacuation and disaster procedures
Ability to exhibit calming presence and interact in a polite, courteous, professional manner
Ability to lift and carry heavy objects up to 50 lbs unassisted safely and carefully
Ability to pass Federal Bureau of Prisons background check
Ability to obtain first aid and CPR certification
Valid NY State Identification

VOA provides comprehensive benefits for eligible employees including:

Competitive Pay
Paid Time Off
Health, Dental, Vision Insurance
Company Paid Life & LTD Insurance
403(b), & more!

Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.