Director Social Services

Project Renewal is a leading non‑profit organization with the mission of ending the cycle of homelessness by empowering individuals and families to renew their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Director of Social Services

Compass House Women’s Shelter (Employment)

$73,000-$77,000 annually

The Compass House Women’s Shelter is a 90‑bed, 24/7 emergency shelter for general population homeless women that are employable or are already employed. Our comprehensive services include case management, occupational therapy, workforce development services, and housing placement assistance.

Under the general direction of the Program Director, with some latitude for independent action and decision making, the Director of Social Services will be responsible for the overall coordination and delivery of services to clients of Compass House. The Director of Social Services oversees a team comprised of Case Managers, a Housing Coordinator, and Workforce Development staff. The Director of Social Services coordinates service delivery with Project Renewal primary care providers, occupational therapy, and the Operations Department, ensuring staff adherence to funder and Project Renewal policies and procedures;

conducts regular quality assurance reviews; is the primary liaison with DHS regarding client assignments, transfers, and exits; performs related work.

• Supervises a multi‑talented social services staff of Case Managers, a Housing Coordinator, and Workforce Development staff in providing services to the clients, ensuring that all DHS/OTDA and Project Renewal protocols are being followed, and that the Statement of Rights/Responsibilities as well as any other required documents are being given to each client.
• Coordinates all clinical aspects of the social services department through collaboration with staff in the Healthcare Departments; ensures that linkages and coordination of services are being done by staff and properly documented.
• Monitors the staff’s timely completion of all client intake processes, assessments, psycho‑socials, progress notes, referrals and independent living plans.
• Acts as a primary liaison to the Department of Homeless Services (DHS) and the State Office of Temporary and Disability Assistance (OTDA) regarding clinical issues.
• In collaboration with the Program Director, develops and implements policies and procedures to comply with requirements from the Department of Homeless Services (DHS).
• Conducts chart reviews, physical charts and data in external database, DHS‑CARES.
• Facilitates the clients’ weekly case conferences, partners for permanency meetings, and community meetings.
• Prepares and submits the statistical and reporting requirements of DHS.
• Fosters staff development by conducting team and individual supervisory sessions; as needed, provides in‑service education for all levels of shelter staff.
• Provides guidance and direction to the Housing Coordinators ensuring that General Population Supportive Housing Applications, HRA
  2010e’s, CityFHEPS, SOTA, and other housing packages are being generated and given to DHS as well as other housing providers.
• Develops and trains staff in protocols to be followed in clinical emergencies.
• Performs other duties as assigned by the Program Director.
• Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours, weekends, and holidays.

While performing the duties of this position, the Director of Social Services must be able to navigate the 6‑story facility on foot, climbing up and down the stairwells, in order to observe staff and see clients. The Director of Social Services must stand to talk to clients and staff, sit for extended periods at the computer, reach or squat to obtain records from files, and lift or move material and equipment weighing up to 15 pounds.