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Assistant Program Manager

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Center for Youth Services
Full Time position
Listed on 2026-07-01
Job specializations:
  • Social Work
    Youth Development
Salary/Wage Range or Industry Benchmark: 26 - 28 USD Hourly USD 26.00 28.00 HOUR
Job Description & How to Apply Below
Location: City of Rochester

Overview

The Recreational Center Assistant Program Manager supports the oversight, coordination, and daily operations of multiple R-Center locations. They ensure high-quality implementation of restorative practices, prevention programming, and youth development services across sites. This position provides direct restorative practice support including circles, mediation, de-escalation, mentoring, and psycho-educational groups for youth and adults.

Schedule

Full time, 35 hours per week. Monday
- Friday1:30pm-9pm when school is in session, Monday
- Friday 10am- 5:30pm during school breaks.

Location

Recreational Centers

Responsibilities
  • Support administration, coordination, and daily operations across multiple R-Center sites
  • Provide direct supervision and support to Social Learning Specialists, interns, and volunteers
  • Facilitate restorative practice interventions, circles, mediations, and de-escalation support
  • Maintain and supervise the restorative/calming space for youth
  • Respond to building conflicts and behavioral escalations as needed
  • Co-facilitate restorative practice trainings for staff, youth, families, and community partners
  • Assist with data collection, documentation, and tracking of restorative interventions
  • Maintain accurate records in accordance with funder and agency requirements
  • Assist in preparation of monthly QA and program reports
  • Support scheduling and oversight of activity coordinators, interns, and youth volunteers
  • Help develop lesson plans, resource files, and training materials
  • Support program evaluation and outcome tracking
  • Engage parents in restorative practices through dialogue circles and trainings
  • Build and maintain positive relationships with R-Center Community Center Managers and stakeholders
  • Support hiring, onboarding, and training of new staff
  • Participate in supervision, meetings, and professional development trainings
  • Work directly with youth to develop additional programs/services based on identified needs
  • Create a welcoming, safe, fun, and restorative environment for youth
  • Serve as back-up for direct service staff as needed
Required Qualifications
  • Bachelors Degree in education, social work, or counseling OR 2-3 years of restorative justice and youth development OR Equivalent combination of experience and education
  • Experience facilitating restorative circles and interventions with youth and adults
  • A valid Driver's license
Skills
  • Strong documentation and data management skills
  • Strong communication and leadership skills
  • Basic knowledge of Microsoft Word, Outlook, Excel
Pay Rate

$26- $28 per hour

The Center for Youth Provides Equal Employment Opportunities

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