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Shelter Case Manager

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Project Renewal
Full Time position
Listed on 2026-07-10
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services, Family Advocacy & Support Services, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 38000 - 45000 USD Yearly USD 38000.00 45000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Title

Case Manager

Locations

Multiple opportunities are available in the Bronx, Brooklyn, and Manhattan in our Homeless Shelters.

  • Ana’s Place (Bronx)
  • East Williamsburg Men’s Shelter (Brooklyn)
  • Fort Washington Men’s Shelter (Upper Manhattan)
  • Kenton Hall Men’s Shelter (Manhattan)
  • Marsha's House (Bronx)
  • New Providence Women’s Shelter (Manhattan)
  • Third Street Men’s Shelter (Lower Manhattan)
Salary

$38,000 - $45,000

Essential Duties and Responsibilities

The essential duties of the Case Manager include but are not limited to the following activities:

  • Provide case management and counseling services by conducting intake, psychosocial and housing assessments of clients to identify and obtain financial entitlements, housing and other concrete services (Health Insurance, Food Stamps, SSI etc.)
  • In collaboration with each client, prepares and monitors an Independent Living Plan, identifying long and short‑term objectives to be achieved
  • Identifies and makes referrals for community‑based treatment and support services
  • Counsels clients through individualized and group sessions on issues such as wellness self‑management, maintaining sobriety, complying with medication, pursuing employment, independent living skills etc.
  • Collaborates with on‑site psychiatric provider/nursing/primary care to ensure each client has an aftercare plan
  • Maintains accurate and up‑to‑date written client documentation as required and in accord with city, federal, state and local agency regulations and guidelines
  • Inputs client information and updates into the database system
Qualifications
  • Bachelor’s Degree in Social Work or related field of experience required
  • 1-2 years of experience working with homeless mentally ill adults or other special needs population preferred
  • Excellent oral, writing and listening skills
  • Proficiency in computer required
  • Bilingual or multilingual a plus

Project Renewal is an equal opportunity employer. Its long‑standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.

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