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Arnett House Case Manager

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Center for Youth Services
Full Time position
Listed on 2026-08-05
Job specializations:
  • Social Work
    Crisis Counselor, Youth Support Worker, Youth Development, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 21 - 22 USD Hourly USD 21.00 22.00 HOUR
Job Description & How to Apply Below
Location: City of Rochester

SCHEDULE: Full time. Monday
- Friday, 10am - 6pm

PAY RATE: $21-22 per hour

OVERVIEW

This position will serve youth and young adults at Arnett House, The Center's independent living program which focuses on LGBTQ and trafficked youth. The Arnett House Case Manager will be assigned clients from both the residential and non-residential tracks of the Arnett program and will provide intensive, basic, and independent living skills assessment, training, supervision, referrals and support, as needed. This position will be part of the house staffing coverage, as well as assist trafficked and LGBTQ youth in crisis intervention, problem solving, action planning and skill building in order to address immediate life and safety issues, reducing the risk of continued sexual exploitation and abuse.

ESSENTIAL

FUNCTIONS AND EXAMPLE OF DUTIES
  • Crisis intervention, case management & youth advocacy
  • Individual counseling
  • Milieu management and assisting residents in daily life skills
  • Community outreach to youth-serving agencies
  • Maintain client confidentiality, consistent with Center policies
  • Referral readiness and referral services
  • Assessment and intake of youth in need
  • Case management
  • Able to work flexible hours, including some nights and weekends
  • Accurate and timely case and program record keeping
  • Representation of the agency on community committees, coalitions, etc., as assigned
  • Understand and promote strength-based service delivery (youth leadership, asset development)
  • Familiar with independent living skills curricula, philosophy and teaching approaches
  • Familiar with the homeless/runaway youth service system and community resources
  • Effectively manage time to meet responsibilities
  • Engage youth to offer services and referrals
  • Participation in supervision, staff meetings and trainings
  • Transportation of Clients, when required and consistent with agency policies
QUALIFICATIONS

A minimum of a Bachelor's degree in human services, education or a related field; and (2) two years of experience with navigating systems and crisis case management, or an equivalent combination of education, employment and life experience. A Master's degree is preferred.

In addition to the above, it is mandatory that candidates meet the following criteria prior to hire:

  • Authorization for the agency to obtain driving record information
  • Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter.
  • A valid driver's license
  • Regular access to a motor vehicle
  • Automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage
  • Access to a telephone

The Center for Youth provides equal opportunities for employment regardless of race, gender, color, religion, national origin, political affiliation, sexual orientation, age, marital status, veteran status, or disability.

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