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Member Services & Care Coordination Specialist; Hybrid
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-09-08
Listing for:
Forward Leading IPA
Full Time
position Listed on 2026-09-08
Job specializations:
-
Social Work
Community Health, Patient/Health Advocate
Job Description & How to Apply Below
Location: City of Rochester
Forward Leading IPA (FLIPA) is a nonprofit membership association focused on improving health outcomes across Upstate New York. The SCN Member Services Specialist will be the primary contact for members seeking updates on referrals, services, authorizations, and care coordination, bridging communication between members, care managers, providers, and community partners.
The role aims to reduce complaints, improve member satisfaction, and support SCN's accountability and reporting obligations as a
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