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CARE Case Manager, Undergraduate Students

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: University of Rochester
Full Time, Apprenticeship/Internship, Per diem position
Listed on 2026-09-24
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 25.14 - 35.24 USD Hourly USD 25.14 35.24 HOUR
Job Description & How to Apply Below
Location: City of Rochester

## CARE Case Manager, Undergraduate Students Apply:
Wilson Commons:
Full time:
Posted Today:
R274789

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
** Job Location (Full Address):
** 475 Alumni Rd, Rochester, New York, United States of America, 14627
** Opening:
** Worker Subtype:

Regular Time Type:

Full time Scheduled Weekly

Hours:

40

Department:200203 Office of the Dean of Students

Work Shift:

UR - Day (United States of America)
Range:

UR URG 108 HCompensation Range:$25.14 - $35.24
* The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
*** Responsibilities:
** The CARE Case Manager provides strengths-based assessment, intervention, and coordination of services to students experiencing academic, personal, and/or medical difficulties to assist them in removing barriers to success and to enhance their holistic well-being. The Case Manager exercises independent judgment while coordinating with the Director of CARE, other faculty and staff members, and parents or community members when appropriate, to develop supportive plans for students in need of resources.

Serves as a liaison between the Office of the Dean of Students (ODOS) and other campus departments to support student well-being, collect information about student referrals, and implement programs for various constituents in the university community. Provides key partnership and support for ODOS teams and events. Assists the Director with oversight and administration of the CARE Network and serves as a team member in the Office of the Dean of Students.

Occasional evening and weekend hours.
** ESSENTIAL FUNCTIONS
** CARE Student Case Management:
* Maintains a caseload of CARE referrals for students in need of additional support.
* Conducts initial review of CARE referrals using the process of gathering data, analyzing through the NABITA rubric and implementing appropriate interventions.
* Receives referrals from the Behavioral Intervention Team (BIT) to provide case management services and deliver recommended interventions.
* Schedules and meets with student, assesses student safety and needs holistically, coordinate action plan, referrals, and support including follow up appointments as necessary.
* Communicates with referrers and provides updates, and collaborates with appropriate staff, offices, and resources.
* Closely manages high risk cases including concerns such as suicidal ideation and/or attempt, substance use, serious mental health, and other behavioral issues.
* Documents notes in electronic record keeping system (Advocate)
* Monitors and reassesses utilization, completion, and efficacy of interventions, and amends action plan as needed.
* Co-facilitates CARE Team and Student Support Network meetings under the leadership of the Director.
* Coordinates with campus and community resources.
* Manages CARE Network in the absence of the Director.
* Working closely with the Director, provides leadership to the campus community regarding issues of student support.  Programming and Marketing
* Creates and facilitates trainings, workshops, and presentations pertaining to student support and well-being
* Represents CARE throughout…
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