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Emergency Shelter Case Manager

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Center for Youth Services
Full Time position
Listed on 2026-09-25
Job specializations:
  • Social Work
    Youth Development, Family Advocacy & Support Services, Youth Support Worker, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 22.5 - 24.5 USD Hourly USD 22.50 24.50 HOUR
Job Description & How to Apply Below
Location: City of Rochester

Center for Youth:

Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.

Overview:

The emergency shelter team provides emergency survival-support services to homeless and runaway youth 24 hours/day, 7 days/week, year-round. The Emergency Shelter Case Manager strives to engage and establish mutually respectful, trusting relationships with the youth we serve. Clients are approached from a strength and asset-based perspective. Case Managers form partnerships with youth to identify issues, concerns, and needs, and develop strategies to meet them.

This position partners with the Youth and Family Counselor to provide case management, including assessments, referrals, transportation, and counseling.

The Emergency Shelter Case Manager supports the day-to-day activities and milieu management of the Shelter, using a strength-based, positive youth development approach.

Schedule:

Full time, 37.5 hours per week. Sunday-Thursday, 10 am-6 pm, with flexibility to accommodate client and family needs

Location:

Emergency Shelter

Responsibilities:
  • Assessments and service plans
  • Case management & Crisis intervention
  • Referrals and follow-up
  • Aftercare
  • Youth advocacy, transportation & support daily shelter activities
  • Maintenance of facility and grounds
Required Qualifications:
  • Bachelors Degree in Human Services OR Equivalent combination of experience and education
  • Knowledge of youth asset development and risk reduction theory, and youth serving systems, community resources, partnerships and collaborations
  • A valid Driver's license
Skills:
  • Excellent verbal and written communication
  • Positive youth development
  • Knowledge of counseling approaches and techniques
  • Group facilitation and training method skills
  • Knowledge of community resources
Pay Rate: $22.50- $24.50 per hour

The Center for Youth Provides Equal Employment Opportunities

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