Health And Wellness Case Manager

Description

We are Hiring!

Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day.

Be a part of something truly special.

Employment Type: Full-Time

Schedule: Mon-Friday 9am-5pm

Salary: $20.50-$21.25/hr.

Top Benefits and Perks:

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Qualifications

Education: Bachelor’s Degree in Social Work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered.

Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available.

Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible.

About the role:

Provides intensive case management for newly-arrived resettlement clients who are identified as having special health needs. Partnering with other members in the department, this role ensures that vulnerable clients have access to receiving both mental health and specialized services offered in the community. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment.

Key Responsibilities

• Maintains a caseload of clients and maintains their case files in accordance with Agency, departmental, regulator and funder guidelines.
• Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status.
• Creates, implements, and monitors comprehensive, solution-focused service plans and goals.
• Assists in discharge planning to assure a safe transition.
• Facilitates transportation to relevant appointments, activities or meetings. Accompanies individuals to appointments, as required.
• Assist the client in understanding and meeting expectations of service providers, courts, landlords, and employers.
• Inform clients of opportunities for social support such as recreation, faith based, or self-help involvement.
• May deliver instructions in various topics that support client’s ability to become self-sufficient.
• Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs.
• Maintains regular contact to coordinate client benefits and address all other treatment needs.
• Reports to service providers about significant individual behavior or events that will require an immediate response.
• Acquire concrete resources to meet individual needs.
• Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for.
• Knowledgeable about community resources and able to link clients to these opportunities and services.
• Utilizing various databases and/or on-line platforms, maintains all…