Intake Coordinator - South Gates, NY

Job Category
:
Residential

Requisition Number
: INTAK
002889

• Posted :
  October 2, 2026
• Full-Time
• On-site
• Rate : $25 USD per hour

Showing 1 location

Community Residence Admin | 001105
Rochester, NY 14624, USA

• Pay or shift range: $25 USD to $26 USD
  The listed salary range reflects the budgeted compensation for this position. Final offers may vary based on factors such as the candidate’s experience, education, qualifications, and other job-related considerations.

Lifetime Assistance – Intake Coordinator
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Job Title: Intake Coordinator
Location: Rochester, NY
Department: Residential Services, Operations
Reports To: Associate Director of Operational Support
Employment Type: Full-Time, Non-Exempt
Pay Range: $25.00–$26.00 per hour

• No-Premium Health Insurance: Access comprehensive healthcare at no extra cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training &
  
  Coaching:
  
  Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

• Receive, review, and screen referrals for residential and other agency services, ensuring documentation meets OPWDD requirements and agency criteria.
• Guide individuals, families, and referral sources through the application, intake, and admissions process by answering questions, clarifying requirements, and communicating next steps.
• Coordinate intake meetings, timelines, required documentation, enrollments, service starts, admissions, discharges, and transitions.
• Partner with OPWDD, Care Coordination Organizations, hospitals, rehabilitation centers, community providers, and other referral sources.
• Collaborate with CRO, Residential Services, program leadership, clinical teams, day services, transportation, application services, and other agency departments to evaluate referrals and coordinate appropriate services.
• Facilitate routine meetings with key stakeholders to review referrals, applications, service opportunities, and current or anticipated program capacity.

• Maintain accurate referral, application, admission, enrollment, discharge, guardianship, placement, and transition records within the agency’s electronic health record system.
• Confirm that the required documentation is complete, and address any missing or inaccurate information with program staff and referral sources.
• Support documentation and oversight related to certification, decertification, CRO activity, residential transitions, and internal service transitions.

• Track and analyze referral and intake activity, prepare reports, and identify opportunities to improve processes and regulatory compliance.
• Provide guidance and training to staff on intake procedures, documentation requirements, and use of the electronic health record system.
• Participate in meetings, training, professional-development activities,…