Crisis Hotline Advocate & Survivor Support Specialist
Listed on 2026-10-06
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Social Work
Crisis Counselor, Family Advocacy & Support Services, Mental Health -
Healthcare
Crisis Counselor, Family Advocacy & Support Services, Mental Health
Willow Domestic Violence Center in Rochester, NY is seeking a compassionate Hotline Case Manager to provide crisis intervention, advocacy, and survivor support via telephone, text, and webchat. You will assess safety, coordinate resources, and connect survivors to housing, legal, and counseling services.
The role requires trauma-informed practice, strong communication, confidentiality, and the ability to work under pressure. Flexible schedule and benefits are included.
As a Crisis Hotline Advocate & Survivor Support Specialist, you will play an important part at Willow Domestic Violence Center in City of Rochester, NY, United States.
Step into the Crisis Hotline Advocate & Survivor Support Specialist role at Willow Domestic Violence Center in City of Rochester, NY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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