Access Bus Driver (Full Time & Part Time

RTS Access (Paratransit) Bus Operator

Salary Range: $21.85

At RTS Access, we provide essential paratransit transportation for customers with disabilities who are unable to use the RTS fixed-route system for all or some of their transportation needs. We're looking for dependable, customer-focused individuals who enjoy driving, helping others, and working with the public.

As an RTS Access Bus Operator, you'll play an important role in helping members of our community get where they need to go safely, comfortably, and with dignity.

Part-time employees may be eligible for promotion to full-time based on seniority.

• Medical, Dental & Vision Insurance
• Health Reimbursement Account (HRA)

• Pension Plan
• NYS Deferred Compensation Plan
• Life & Accidental Death & Dismemberment (AD&D) Insurance
• Disability Insurance
• Accident Insurance
• Group Specified Disease Insurance
• Hospital Insurance

• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program
• Employee Wellness Program & Wellness Center
• Verizon Wireless Discount
• BJ's Wholesale Club Discount
• Employee Discounts & More

• Starting rate of $21.85per hour
• Structured 48-month pay progression
• Rate increases based on length of service
• $27.50 per hour after 48 months
• Union position represented by Amalgamated Transit Union (ATU), Local 282

RTS Access Bus Operators provide safe and reliable transportation to customers throughout Monroe County. Operators work directly with a diverse population of passengers and are responsible for delivering a professional, respectful, and customer-focused experience.

This position is located at RTS Access on Trabold Road and is specifically for paratransit service. This is NOT the Small Vehicle Operator (On Demand Driver) position or the RTS fixed-route big bus Operator position.

Schedule:

Operators must be available to work weekdays, weekends, and holidays between 5:00 a.m. and 1:00 a.m. Employees must be available to work at least 20 hours per week. Specific days and hours cannot be guaranteed because work is selected based on seniority.

Training: 4–5 weeks of paid training, typically Monday–Friday, 8:00 a.m.–4:00 p.m.

Training Start Dates:

• Non-CDL Operators:
  September 28, 2026
• CDL Operators:
  October 5, 2026

• Safely operate an RTS Access paratransit bus while transporting customers.
• Provide safe, reliable, and courteous transportation services.
• Maintain a professional and respectful demeanor when interacting with passengers.
• Provide excellent customer service to a diverse population.
• Maintain composure and professionalism during stressful situations, conflicts, or challenging customer interactions.
• Follow all applicable safety procedures, policies, and regulatory requirements.
• Work flexible schedules, including weekdays, weekends, holidays, and varying hours.
• Successfully complete required paid training and the road test.
• Perform other duties as assigned.

• Valid New York State Driver's License.
• No more than 5 points on driving record.
• Minimum of five (5) years of Class D automobile driving experience.
• Excellent customer service skills.
• Ability to work flexible hours and varied days, including weekends and holidays.
• Ability to work a minimum of 20 hours per week.
• Ability to successfully pass a post-offer 19A physical.
• Ability to successfully complete required training and road testing.
• Ability to meet applicable DOT and FTA safety-sensitive employment requirements.

• CDL Class A, B, or C with passenger endorsement.

No CDL? We Will Train You!

Applicants without a CDL must obtain a CDL permit with passenger endorsement prior to their start date. RTS will provide paperwork to assist with the DMV permit process. Upon successful completion of training and the road test, employees will possess a Class C license with passenger endorsement.

• Strong customer service and interpersonal skills.
• Ability to communicate effectively with a diverse population.
• Ability to maintain composure and professionalism in challenging or stressful situations.
• Ability to follow written and verbal…