Operations Manager

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology‑first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and equipped with a celebrity roster of tech luminaries and entrepreneurs, is scaling the cannabis supply chain with technology, with the ultimate goal to become the largest distributor of cannabis products in the world.

Nabis is seeking a reliable and motivated Operations Manager to support our upstate New York warehouse. The role is full‑time with a swing shift schedule. The candidate will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of the site’s accuracy and efficiency. Prior supervisory or managerial experience in warehouse or distribution logistics is required.

The Operations Manager will report to the New York Director of Operations and will be responsible for maintaining a complete understanding of Nabis’s central warehouse processes and the nuances of enterprise client relationships. The Manager will organize, oversee, and strategize daily site operations while working closely with other Nabis hubs. They will work cross‑functionally to support the streamlining of all new and existing processes.

The ideal candidate will thrive in an environment of intense pressure, short deadlines, and ever‑changing requirements.

1:30 PM – 10:00 PM, Monday – Friday on site.

• Lead day‑to‑day warehouse and distribution operations across inbound and outbound logistics
• Drive operational excellence by improving efficiency, accuracy, and execution across the site
• Coach, mentor, and develop supervisors and associates in a fast‑paced, high‑performance environment
• Monitor staffing, workflows, and daily volume to ensure SLA targets are consistently achieved
• Own and improve key operational KPIs, including inventory accuracy, service quality, and DOTIF performance
• Identify process improvement opportunities and implement scalable operational solutions
• Partner cross‑functionally with internal teams to streamline systems and optimize workflows
• Build strong relationships with vendors, transportation partners, and external stakeholders
• Ensure compliance with all state and federal cannabis distribution regulations
• Use data, analytics, and operational insights to continuously improve performance and customer satisfaction

• 2+ years of leadership experience in warehouse, logistics, fulfillment, or distribution operations
• Experience managing teams of 30+ employees in a fast‑paced environment
• Strong organizational, project‑management, and problem‑solving skills
• High emotional intelligence, strong communication skills, and a collaborative mindset
• A proactive, roll‑up‑your‑sleeves attitude with the ability to lead by example
• Experience managing KPIs, SLAs, staffing, and operational performance metrics
• Comfort navigating ambiguity and evolving business priorities in a high‑growth startup environment
• Familiarity with ERP, CRM, WMS, or other operational systems
• Strong attention to detail and commitment to operational excellence
• Monday‑Friday onsite availability

• Competitive salary starting at $80,000 depending on experience, along with 401(k)
• Medical, dental, and vision coverage for all full‑time employees: 75% of employee premium paid by Nabis
• Fast‑growing cannabis startup environment

Nabis is an Equal Opportunity Employer. We encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, older members of society, and others from diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis maintain a work culture free from discrimination and harassment.