Warehouse Associate

Shift

Friday - Tuesday 9:30 AM - 6 PM. Off:
Wednesday/Thursday

Important Notice for Internal Applicants Only:
Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don’t hesitate to get in touch with your Talent Acquisition representative.

Warehouse Associate – responsible for receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring proper storage of inventory. The role communicates with customers to ensure world‑class service and operates according to safety policies and procedures.

• Excellent career growth opportunities through on‑the‑job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription and vision plans
• Get paid on‑demand
• Base pay or uncapped commission
• Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans

• Load and unload product from delivery trucks and vendor shipments
• Stage deliveries and store all product in designated locations
• Ensure inventory is dated and rotated per schedule
• Inspect products for defects and damages when receiving or shipping
• Obtain appropriate and authorized signatures on paperwork
• Assist in customer pickups, providing exceptional customer service
• Participate in inbound and outbound quality assurance processes
• Operate and maintain order pickers and warehouse equipment; may operate other specialized equipment to move and distribute freight
• Maintain grounds by picking up papers and trash and cleaning parking lot and entrance to building
• Maintain stock and merchandise area, ensuring it is organized and clean
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks and aisles through mopping, sweeping, and washing
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials
• Clean and sanitize product per Company standard operating procedure
• Complete all required training modules and certifications prior to the due date
• Ensure all safety policies and procedures are followed to maintain a safe work environment for all
• Communicate professionally with all internal and external contacts
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations

• Execute company initiatives and other activities requested by supervisor
• Update job knowledge by participating in educational opportunities
• Contribute ideas on ways to optimize or improve the team, the department, and the Company

• High School diploma or equivalent (preferred)
• 1+ years general work experience (preferred)

• Strong communication skills
• Attention to detail
• Time‑management skills to ensure completion of work
• Knowledge of general warehouse operations
• Knowledge of equipment and function of Powered Industrial Trucks for product relocation and safety inspection
• Proficiency with Microsoft Office products (preferred)

Warehouse Environment: sitting frequently; standing frequently; walking frequently; talking frequently; hearing frequently. Lift or move up to 100 pounds. Use of hands and fingers; reaching with hands and arms; stooping, kneeling, crouching, or crawling occasionally. Sight is required to ensure the safety of yourself and others.

Work is closely managed and reviewed for accuracy and adequacy. Follows specific, outlined, and detailed directions. Under immediate supervision, performs assigned tasks only as instructed, subject to regular check of performance. Failure to accomplish results can normally be overcome without significant effect on the organization. Contacts are primarily with direct supervisor and others in the group or department to give and…