Business Office Manager

Job Details

Job Location:

White Oak of Rock Hill - Rock Hill, SC. Position Type:
Full Time. Education Level: 2 Year Degree. Salary Range:
Undisclosed. Job Shift: Day. Job Category:
Business Office. Business Office Manager White Oak of Rock Hill | Rock Hill, SC. Full-Time | Monday-Friday | 8:00 AM-4:30 PM.

White Oak of Rock Hill is a 141-bed skilled nursing center conveniently located near Piedmont Medical Center. Our team is committed to providing quality care while creating a welcoming and supportive environment for our residents and their families.

• Managing day-to-day business office operations and maintaining accurate financial records.
• Verifying insurance and payer sources for admissions and referrals.
• Completing the business office portion of admission and readmission paperwork.
• Managing Medicare, Medicaid, Hospice, VA, insurance, and private-pay accounts.
• Assisting residents and families with questions regarding Medicaid eligibility and level-of-care requirements.
• Communicating with DHHS and Medicaid caseworkers regarding approvals, denials, and required documentation.
• Preparing and processing monthly billing and ensuring charges and payer information are accurate.
• Managing accounts receivable and following established collection procedures.
• Reviewing resident billing statements and assisting residents and authorized representatives with billing questions.
• Preparing bank deposits and posting payments accurately.
• Maintaining resident personal funds accounts, including deposits, withdrawals, receipts, interest, reconciliations, and required statements.
• Ensuring resident funds are accurately maintained and secured in accordance with company policy.
• Processing appropriate refunds and maintaining accurate resident account records.
• Maintaining current business-office files and documentation.
• Maintaining the facility census and communicating admissions, transfers, discharges, and other resident changes to appropriate departments.
• Communicating necessary information with physicians, pharmacies, consultants, vendors, management, and outside agencies.
• Maintaining required Medicare, Medicaid, VA, and Hospice reporting and certification information.
• Assisting with Social Security representative-payee applications and annual reviews when appropriate.
• Participating in department head meetings, required training, and facility initiatives.
• Performing general administrative and clerical duties as needed.
• Maintaining a professional, organized, and confidential work environment.
• Performing other duties as assigned by the Administrator.

• High school diploma or equivalent required.
• Previous business office, accounting, billing, healthcare, long-term care, or related experience preferred.
• Experience with Medicare, Medicaid, insurance billing, accounts receivable, or resident financial accounts is a plus.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Professional and compassionate approach when working with residents and families.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Ability to work independently while collaborating effectively with facility leadership and other departments.
• Strong problem-solving and administrative skills.
• Professional appearance and demeanor.

At White Oak, our employees are more than coworkers - we are a team and a family. You will have the opportunity to build meaningful relationships with residents and their families while working alongside dedicated healthcare professionals.

• Competitive pay
• Full-time Monday-Friday schedule
• Health insurance
• Dental insurance
• Vision insurance
• Employer-paid life insurance
• 401(k) retirement plan
• Short-term disability insurance
• Scholarship opportunities
• Paid Time Off (PTO) accrual beginning on Day One
• Holiday pay
• Shift differential, when applicable (Benefits become effective after 30 days of employment.)

Monday-Friday | 8:00 AM-4:30 PM. Full-time, approximately 80 hours per pay period, with additional or fewer hours as business needs require.

White Oak of Rock Hill is an Equal Opportunity Employer.