Entry-Level Fleet Administrator

Careers at HC Forklift America Corporation Why Join Us ?

HC Forklift America Corporation, a subsidiary of Hangcha Group is based in Charlotte, North Carolina. We offer a full line of innovative and reliable material handling equipment. Founded in 1956, Hangcha Group is now ranked 8th on the list of top global material handling equipment manufacturers. Ourhard-working 4,100 employees, across the globe, are one main reason we can claim this rank.

We invest in our employees and offer a positive work environment where employees can cultivate their careers and enjoy a diverse company culture. In addition, we offer some of the best benefits and compensation packages in the industry. When employees come on board, they are joining a growing company that is committed to seeing them succeed. They are joining HC Forklift America Corporation.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based upon your role. We’re proud to provide employees with some of the best benefits in our industry and we’re committed to keeping them affordable. This allows our employees to keep more of their paycheck. For example, we offer benefits that cost employees nothing out of their paychecks.

The employee-only premium is offered at zero cost to them. This includes medical, dental, vision, and a $25,000 life insurance policy. In addition, we offer term and whole life insurance, cancer, critical illness, accident, accidental death and dismemberment insurance, and coverage for the employee’s family at an additional cost. We also offer optional health & wellness benefits.

We promote an inclusive workplace where each and every person is valued and empowered to bring their best ideas, helping us better serve our dealers and make an impact in our communities. No matter your background, identity, or beliefs, we welcome you to explore a career with us. We celebrate our employees’ unique skills, backgrounds, and perspectives, and we want each team member to feel heard and appreciated.

This not only enables employees to fulfill their career aspirations but also enables us to achieve business success and empower the communities we serve.

Whether you’re a professional in the material handling industry looking to take your career to the next level or a fresh college graduate just getting started, we offer unparalleled opportunities for growth and advancement.

Position:Entry-Level Fleet Administrator

Location: Rock Hill, SC

Job :266

# of Openings:0

Job Title: Entry-Level Fleet Administrator

Department: Customer Care
Reports To: Fleet & Warranty Manager
Job Type: Full-Time | Onsite | Hourly

Location: Rock Hill, SC 29730

The Fleet Administrator provides day-to-day administrative and customer service support for National Account service requests. This entry-level role assists in coordinating repair calls, communicating with dealers and customers, and maintaining accurate service records. The position is designed for someone early in their career who is eager to learn fleet operations, warranty processes, and service coordination. Training and ongoing support will be provided.

This role involves regular communication with internal teams, dealers, and customers to help ensure repair requests are handled efficiently and documented accurately.

• Assist in dispatching service and repair calls received from National Accounts.
• Support coordination of repair activities with dealers and service providers.
• Respond to inbound phone calls and emails in a timely and professional manner.
• Help maintain accurate records of open and closed service calls.
• Provide status updates to internal teams and external…