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Patient Care Scheduler & Support Specialist
Job in
Rock Hill, York County, South Carolina, 29732, USA
Listed on 2026-08-20
Listing for:
Prisma Health
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Prisma Health in Greenville, SC is seeking a Support Analyst to join the Call Center team. You will answer inbound calls from patients, assist with purchases, answer inquiries, troubleshoot issues, and document interactions in the medical records system to support smooth patient experiences.
The role emphasizes strong customer service, technical aptitude with mobile and desktop devices, and the ability to escalate complex problems to Tier 2 while maintaining high quality and attendance standards.
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