Dispatcher Customer Service
Job in
Rock Hill, York County, South Carolina, 29732, USA
Listed on 2026-08-28
Listing for:
IFLO Inc
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Job Description
We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer incoming calls
- Schedule service calls
- Dispatch plumbers to service calls
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We are a fast pace plumbing company offering tons of different services. we are looking for individuals that are friendly, Water Restoration experienced is a plus.
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