Electronic​/Communications Technician - Technical Services

Electronic/Communications Technician

We are hiring a full-time (40 hours weekly), exempt Electronic/Communications Technician. The purpose of this position is to support and maintain Information Technology systems, networks, and hardware, assists with the planning, development, and management of information systems and networks. Provides "zero-downtime" customer support. Driving ability required to maintain appropriate response time during emergencies.

Projected Salary Range/Pay Grade 121: $69,797.45 - $83,756.94 Salary is determined based on qualifications.

Schedule:

In this role, you will be responsible for providing 24 hour/7 day on-call technical repair and support services.

Our Total Compensation Package:

• Competitive market-rate pay, and negotiable based on qualifications.
• Comprehensive State Medical Insurance, Dental and Vision Insurance
• Life Insurance
• Long-term disability
• Parental Leave
• Bereavement Leave
• Deferred Compensation 401K Plans
• Health Savings Account (HSA)
• Public Loan Forgiveness Program (Student Loan Forgiveness Program)
• 11 Paid Holidays + 3 Optional Holidays
• Longevity Pay
• SC State Retirement Plan Pension
• Paid Vacation and Sick Time
• Expanded Sick Bank
• Critical Care and Cancer Insurance
• Wellness Screenings
• Employee Assistance Programs
• Professional Development / Trainings / Conferences

Duties and Responsibilities:

• Administers IP based first responder radio and data networks, public safety computer networks, and IP telephony including, troubleshooting and field support as well as network cybersecurity.
• Engineer computer systems, servers, network security, and network solutions to meet the needs of internal and external customers.
• Consult with customers to design systems based on needs, workflow, and applications with sound engineering practices.
• Installs, tests, troubleshoots, and maintains E-911, trunked and conventional radio systems, telephony equipment, wireless data networks, computer workstations, servers, mobile electronics, and other equipment and systems utilized for emergency communications.
• Manages technical projects for internal departments and external agencies.
• Utilizes computer software and electronic test equipment to perform system diagnostics, interpret results, and affect rapid repair of electronics and support equipment for the wide area network which controls the 800 MHz trunked radio system, associated microwave network, and other communications systems and equipment.
• Uses a combination of logic, analysis, experience, and wisdom to make sound, timely decisions to solve problems determining required systems support and repair action needed on mobile, portable, and base station radio equipment, microwave systems, multiplex terminals, digital paging system equipment, legacy VHF and UHF radio equipment, emergency power systems, CCTV, building access systems, computer workstations, servers, telephony, & RF site support equipment.
• Inspects, tests, and aligns communications equipment as part of preventative maintenance.
• Provides 24 hour/7 day on-call technical repair and support services for 800 MHz trunked radio network, dispatch consoles, digital alphanumeric paging system and supporting computer systems and networks.
• Maintains cache radio equipment in a state of readiness for deployment.
• Troubleshoots and analyzes equipment/system problems; makes repairs and adjustments as necessary to maintain efficient and effective emergency communications abilities; determines need for outside repair; directs maintenance and service contracts for communications and emergency/backup power equipment.
• Assists with ensuring the continual operation of the public safety communications radio systems and communications equipment, computer and networking systems and related technology, and the immediate readiness of the associated backup/redundant systems.
• Performs related work as assigned.

Minimum

Education and Experience:

• Bachelor's Degree in Information Technology Systems, Network Engineering, RF Engineering or related discipline.
• Six (6) years of technology support for emergency communication systems or related experience or an equivalent combination of education, training and experience.

Certifications and Licenses:

• Valid driver's license is required.
• Must possess Federal Communications Commission General Radio/Telephone Operator's License.
• Federal Communications Commission Amateur Radio Operator's License.
• Motorola Astro Integrated Voice and Data Professional Certification;
  Department of Homeland Security Office of Emergency Communications - Communications Unit Leader Certification.
• Department of Homeland Security Office of Emergency Communications.
• Communications Technician Certification.
• A+ Certification.
• Certified Electronics Technician.
• Association of Public Safety Communications Officials Radio Technician Certification.
• National Emergency Number Association Emergency Number Professional preferred.

Applicants with equivalent experience and/or education may be considered.

Physical Demands:
Physical demands refer to the requirements for…