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IT Service Desk Analyst; Tier I​/II - Hybrid

Job in Rock Hill, York County, South Carolina, 29732, USA
Listing for: Hatch Pros
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Analyst (Tier I/II) - Hybrid 8-5 ET

Hatch Pros in Rock Hill, SC is urgently seeking an IT Service Desk Tier I and II Analyst to provide first-level support from day one in a hybrid work model. This role involves troubleshooting, diagnosing, and resolving IT incidents.

Candidates should have an Associates degree in Information Technology, with 1-3 years of experience in service desk roles, and familiarity with Windows operating systems and networking. A+ certification is preferred.

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