Technology Device Management Specialist

Description

Hissho Sushi is the second-largest sushi franchise in the country, proudly operating in over 2,600+ locations across 80+ retail partners, including grocery stores, universities, hospitals, airports, and more. Our franchise-first model is built on a foundation of operational excellence, innovation, and strong retail relationships. We are committed to supporting our franchisees and delivering exceptional service and products to our customers.

The Technology Device Management Specialist is responsible for the accurate set-up, tracking, maintenance, and distribution of company-owned technology devices. This entry-level role plays a critical operational support function by ensuring devices are properly inventoried, functional, and available when needed. The ideal candidate is detail-oriented, reliable, and comfortable following structured processes to maintain accurate records and device accountability.

• Maintain accurate, up-to-date records of all company technology devices, including location, status, assignment, and condition.
• Track device check-in and check-out activity to ensure full chain-of-custody accountability.
• Conduct regular audits of device inventory and reconcile discrepancies.

• Power device service on and off as required.
• Ensure devices are properly stored, set-up, and ready for deployment.
• Identify damaged, missing, or malfunctioning devices and document issues accurately.
• Apply appropriate charges or cost tracking for lost or broken devices in accordance with company policy.
• Coordinate weekend or urgent shipments when business needs require.
• Track shipments and confirm delivery receipt.
• Maintain detailed system records with a high level of accuracy.
• Follow established procedures for documentation and escalation.
• Support process improvements related to inventory accuracy and device lifecycle management.
• Follow company policies related to technology usage, security, and asset management.
• Handle devices responsibly to reduce loss, damage, or misuse.

• High school diploma or equivalent.
• Strong attention to detail and ability to maintain precise records.
• Basic comfort with technology devices (e.g., tablets, handheld devices, mobile equipment).
• Ability to follow written procedures and standardized workflows.
• Strong organizational and time-management skills.
• Reliable, dependable, and able to meet deadlines.

• Experience with inventory management, logistics, or asset tracking (professional, academic, or volunteer).
• Familiarity with Salesforce.

• Entry-level operational role.
• May require occasional weekend availability for urgent device shipments.
• Hybrid.