IT Help Desk Tech

Posting Number

TMP
01004PO26

Job Code Title

IT Technician I

Advertised Title

IT Help Desk Tech

Campus

Salkehatchie

College/Division

USC Salkehatchie College/Division Level

Department

USC Salkehatchie Palmetto College

Salary

$20 per hour

Location of Vacancy
Part/Full Time

Full Time

Hours per Week

37.5

Work Schedule

Typically Monday-Friday, 8:30 a.m. to 5:00 p.m. Must be willing to work a flexible schedule to meet the needs of the department.

Job Search Category

Information Technology

About USC
About University of South Carolina

From the Upstate to the Low country, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning.

All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Benefits for Temporary Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers temporary employees expected to work at least 30 hours per week health and life insurance, flexible spending accounts and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at (Use the "Apply for this Job" box below)..

Position Description
Advertised

Job Summary

Serve as IT operator and maintainer of USC Salkehatchie desktops, assist IT Director with day-to-day routine activities, and serve as a backup on the Allendale and Walterboro campuses.
Order and maintain IT supplies and computer inventories. Assist with maintaining and updating computer images and upgrades. Responsible for the proper disposal of all obsolete computer assets in accordance with USC surplus property policy. Instruct and train end users in proper techniques of operations. Maintain end user inventory records.
Respond to all computer and smart classroom equipment failures in accordance with repair ticketing procedures to USC Salkehatchie Help Desk for immediate corrective actions. Make mechanical repairs, perform preventive maintenance. Report outages to IT Director USC Salkehatchie. Call in repairs on lease equipment (such as network copiers) covered under maintenance contracts to appropriate vendors.

Qualifications

Knowledge of desktop support, hardware and Windows operating systems support required. Associates Degree and 5 years experience or Bachelor’s Degree and 2 years experience preferred. Experience, training and certifications may be substituted for education.

Job Duties
Posting Detail Information

Number of Vacancies

1

Desired Start Date

07/01/2026

Proposed End Date

06/30/2027

Job Open Date

06/04/2026

Job Close Date
Open Until Filled

Yes

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors.

Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

Quicklink for Posting

/207365

EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Position Attributes
Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety/Security Sensitive or Requires a CDL

No

Hazardous weather category

Non-Essential

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