Community Association Manager

The Community Association Manager is the key liaison between homeowners, board members, and internal teams. This role requires a proactive and customer-focused individual who can effectively manage day-to-day operations for assigned communities, ensure compliance with governing documents, and provide exceptional support and guidance to homeowner associations.

This role serves as both the voice of the company to the communities we serve and the voice of the residents internally, providing feedback to support the success of our broader team (customer service, finance, etc.).

Compensation will be based on experience; please include your desired salary with your application.

• Office
  
  Hours:
  
  Monday – Friday, 8:30 AM to 5:00 PM (30-minute lunch)
• Evening Meetings:
  Compensation time provided for meetings required outside business hours
• Paid Holidays:
  Includes major holidays; additional PTO for performance-based eligibility during company-wide closures the week of July 4th and December 24–January 1

• Homeowner & Board Relations
• Manage approximately 8–10 communities (or as assigned by management)
• Serve as the primary point of contact for boards of directors and homeowners
• Attend and support all board meetings, hearings, and community events as required
• Facilitate communication and foster strong relationships with board members and residents
• Ensure governing documents are understood and followed

• Coordinate and monitor community projects, activities, and vendor services
• Approve and process invoices
• Maintain community administrative files and software records
• Coordinate mailings and communication as needed
• Track trends, analyze customer needs, and proactively identify areas for improvement

• Provide timely and professional responses to homeowner inquiries and concerns
• Manage and resolve homeowner requests via phone, email, or in-person
• Maintain accurate records of customer interactions and resolutions
• Process community forms, applications, and amenity/committee requests
• Contribute to a positive, respectful, and cooperative team environment
• Accept and handle feedback and interpersonal conflicts constructively
• Support company goals and priorities
• Communicate community insights and observations to management
• Participate in learning and development opportunities

• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Excellent communication and interpersonal skills
• Proactive problem-solving and decision-making ability
• Familiarity with HOA management, governing documents, or similar fields is preferred
• Comfortable working with technology and various software systems

• This position requires occasional evening hours for board meetings. A willingness to be flexible, resourceful, and solutions-focused is essential.

• Founded in 2010, Revelation Community Management is a values-driven company proudly serving communities across North and South Carolina. We are committed to raising the standard in association management through integrity, responsiveness, and exceptional service. At the core of our success is a strong team culture—built on collaboration, trust, and shared purpose. From our leadership to our community managers and support staff, every team member plays a vital role in delivering a positive, personalized experience to the communities we serve.
  
  Learn more about our mission and approach at

• Employee assistance program
• Paid time off