Care Coordinator

Care Coordinator

The Care Coordinator serves as the lead staff member in a residential cottage, overseeing daily operations and supporting male and female residents ages 13–20, who may be highly acute or aggressive. This role focuses on guiding team members, coordinating services, and ensuring a safe, structured, and nurturing environment for residents. The Care Coordinator works closely with internal and external partners to support youth development, respond to crises, and maintain compliance with care standards.

• Lead and support cottage teammates in delivering consistent, high-quality care to residents.
• Develop and implement individualized treatment plans with goals and conduct regular assessments for residents.
• Spend dedicated time with youth to monitor progress, encourage positive peer interactions, and support life skill development.
• Coordinate services such as healthcare, education, recreation, and therapeutic support.
• Serve as the primary liaison with external agencies and parties including DSS, law enforcement, family or personal connections, and healthcare providers.
• Respond to and assess crisis situations, ensuring safety and appropriate follow-up for youth and staff.

• Bachelor's degree in human services or related field from an accredited college/university
• Valid driver's license, with less than 2 points
• Previous experience serving at-risk youth populations, and case management experience
• Mandatory attendance at a 4-day, 9am-5pm training program on the Home's trauma-informed care model within 6 months of hire
• Successfully completing a Non-Violent Crisis Intervention (NVCI) training and demonstrate proper physical techniques within 6 months of hire