Dispatcher Supervisor - First Shift

The Dispatcher is responsible for all driver load assignments and other delivery service tasks for the fleet supporting the operations.

• Communication:
  Daily communication with 20+ CDL drivers, yard spotters, local delivery drivers and over‑the‑road drivers. Work with customers, drivers, vendors, management, and HR. Ability to communicate with other dispatchers.
• Reporting skills:
  Use of People Net, TMW, eLogs, Trip Manager, DOT, Company Compliance, medical, Total Mail – ability to assist drivers and keep track of their work/hours as needed/required. Tracking/reporting. Safety Program, Incidents, etc. Use proper documentation for all reporting.
• Relationship Building:
  Builds positive relations with drivers, other dispatchers, managers, the Mill, customers, vendors. Works with other employees for mutual good.
• Safety:
  Follow safety protocol. Track/report. Monitor driver performance and report issues to Management. Review/inspect equipment & report issues timely.
• Response Time:
  Handle all incoming calls and ensure timely responses to customers, vendors, drivers, carriers, etc., communicate issues with drivers and Dispatch Supervisor. Escalate issues as necessary.
• All other duties as assigned.

The Company assesses applicants on standards for performance, stability, dependability, and honesty.

A college degree is preferred, but not required.

Previous dispatch experience is required, minimum 3 years.