Assistant Regional Replenishment Center (RRC) Manager

Assistant Regional Replenishment Center (RRC) Manager

#BAK-16145

Rock Hill, South Carolina, United States

727 Waterford Park Drive, Rock Hill , South Carolina 29730 , United States

Job Summary

The Regional Rep le nishment Center (RRC) Assistant Manager is responsible for assisting the RR C Manager in managing the operation at one of our established wholesale HVAC distributorships that carry multiple brands of equipment, parts and supplies . The goal of this role is to successfully manage the daily operations specific to receiving, put away, team building, coaching, accurately shipping all shipments, and the overall standards of the floor and racking ie : product is flush to the line and/or the racks, product is allocated in the proper zone, items a accurately being received in the correct locations, consolidation and replen ishment s are being practiced daily, etc.

all while continuously improving service and reducing errors. The role of the Assistant Manager is that of a working m anager and you must lead by example by setting the bar and proving that it can be met.

Essential Duties/Accountabilities

• Supervise all daily functions of the regional replenishment center; focused on in-bound and out-bound shipments, put-away and replen i s h .
• Walking the warehouse daily, focusing on identifying obstacles and opportunities that may have an effect on the daily operation
• Auditing all shipments before they ship. Inspecting to ensure correct items are being shipped, quantities shipped, and potential damages. Eliminating Variances altogether.
• Researching any missing items to minimize locked locations and keeping our fill rate up.
• Communicating with the RR C manager as well as with the Branch if there is any issue with their shipment.
• Maintain a professional demeanor with vendors, fellow employees, service centers and all other individuals you may interact with.
• Responsible for maintaining a 24 hour receipt process. Focused on ensuring all receipts are checked against paperwork, received into the system and put-away within 24 hours of receipt. Having a close relationship with the Support Specialist and the Inventory Control specialist to ensure that all issues with in-bound shipments are addressed promptly.
• Responsible for ensuring any damages , shortages and overages are correctly notated and processed into our system. Working with accounts payable and vendors to fix reoccurring issues and also ensure no errors occur at time of receipt.
• Responsible for daily responses to our service centers. Focused on working with service centers when service levels are missed, product issues (shortages, damages, etc.), lead-time adjustments based on holidays as well as responding to daily service center requests.
• Responsible for managing our flow of inbound shipments. Working with carriers to adjust delivery times, appointment schedules and volume throughout the season.
• Direct and participate in the bin location maintenance of all areas of the distribution center.
• Focused on slotting, consolidation, min and max maintenance, pick sequencing and reorganizing
• Coordinate Distribution Center training and Company/Center events.
• Responsible for reports and reporting processes:
• Locked locations
• Unposted receipts
• Items on MU’s
• HD/WM out of balance
• Rebalance transfers
• Replens
• Ensure warehouse equipment including but not limited to forklifts, pallet jacks, wrap machines, etc. are maintained on a regular basis.
• Communicate and train Warehouse personnel on Company policies and safety procedures. Ensuring all employees are working in a safe manner when handling product , moving throughout the warehouse or using Company equipment.
• Ensure there are no distractions ie : no cell phones, ear pieces , etc. on the RR C Floor.
• Communicate with daily meetings to the team on what the expectations are for the day and where we are throughout the day to reach our goals.
• Follow up with all associates on their assigned tasks and hold them accountable when required .
• Ensure proper training of personnel, specific to handling product . All employees should be trained on how much and how product should be picked and packed, in an effort to eliminate…