Guest Experience Specialist; Call Center
Job in
Rock Island, Rock Island County, Illinois, 61202, USA
Listed on 2026-07-11
Listing for:
Bally's Interactive
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Bally's Interactive is seeking a guest services associate to enhance the guest experience through responsive, courteous service. You will answer phone calls, direct inquiries about the property, and relay guest requests to the appropriate staff.
You will also assist with reservations, room issues, and daily end-of-shift reports, while adhering to policies in a fast-paced environment with bright lights and noise.
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